fix problems on Jot [iphone]

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—— Run into issues on Jot? Get help pending when official support gets back to you!

Jotform - Form, Sign & Survey
Info:
company: Jotform Inc
: https://www.jotform.com/contact
: www.jotform.com
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Freezing issue

Jot freezes on splash screen

Fix: If the app freezes on the splash screen, try force-closing the app. Swipe up from the bottom of the screen (or double-click the home button)... ⇲
 
Network issue

Server error during form testing

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. A poor connection ca... ⇲
 
UI issue

Small thumbnail images

Fix: When uploading images, ensure that you are using high-resolution images. If the thumbnails are still small, check the settings in the form b... ⇲

Scrolling images do not maintain proportions

Fix: Check the image settings in the form builder. Ensure that the 'Maintain Aspect Ratio' option is enabled if available. This will help keep th... ⇲
 
Customization issue

Limited form templates

Fix: Explore the Jotform website on a desktop browser for a wider selection of templates. You can create a form there and then access it on your... ⇲
 
Messages issue

Inability to message participants from the app

Fix: As a workaround, you can export participant information (like email addresses) from the app and use your email client or messaging app to co... ⇲
 
Syncing issue

Contact information not fully transferable to contacts app

Fix: When exporting contact information, ensure that you are selecting all relevant fields. If some fields are missing, try exporting the data in... ⇲
 
Error issue

Error messages during file submissions without clear guidance

Fix: Review the file submission settings in your form. Ensure that the file types and sizes allowed are clearly defined. If users are receiving e... ⇲
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 what users are saying
Good experience
98.9%

Bad experience
0.6%

Neutral
0.5%

~ from our NLP analysis of 35,369 combined software ratings.

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 Private Data Jot collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Jotform Mobile Monthly Bronze: $39.99 Monhtly Bronze Subscription for Jotform
  2. Jotform Mobile Monthly Silver: $49.99 Mobile Silver Subscription for Jotform Mobile
  3. Jotform Mobile Yearly Bronze: $409.99 Yearly Bronze Subscription for Jotform
  4. Jotform Mobile Yearly Silver: $469.99 Yearly Silver Subscription for Jotform
  5. Jotform Mobile Monthly Gold: $129.99 Monthly Gold Subscription for Jotform
  6. Jotform Mobile Yearly Gold: $999.99 Yearly Gold Subscription for Jotform