fix problems on HoneyBook [iphone]

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—— Run into issues on HoneyBook? Get help pending when official support gets back to you!

HoneyBook - Small Business CRM
Info:
company: HoneyBook Inc.
: https://help.honeybook.com/
: www.honeybook.com
Chat with our AI-based HoneyBook Support
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Payments issue

High transaction fees

Fix: Review your payment processing settings in HoneyBook. If you are using a specific payment processor, compare their fees with other options a... ⇲

Delayed payment processing

Fix: To minimize delays in payment processing, ensure that your payment settings are correctly configured. Check your bank account information an... ⇲

Inability to charge clients for credit card fees

Fix: To address this, consider incorporating the credit card fees into your service pricing. Adjust your rates slightly to cover these costs, ens... ⇲
 
Support issue

Customer service responsiveness

Fix: To improve your experience with customer service, utilize the HoneyBook help center for FAQs and troubleshooting guides. This can often prov... ⇲

Slow response times for support inquiries

Fix: To expedite support inquiries, prepare all relevant information before contacting support, including screenshots and detailed descriptions o... ⇲
 
Compatibility issue

Limited mobile app functionality

Fix: Familiarize yourself with the features available in the mobile app by checking the app's help section. This can help you understand what fun... ⇲

Difficulty in managing multiple packages on mobile

Fix: To manage multiple packages more effectively, create a clear naming convention for your packages. This can help you quickly identify and dif... ⇲
 
Bugs issue

Lack of detailed financial reports

Fix: To generate more detailed financial reports, utilize the reporting features available in HoneyBook. Navigate to the 'Reports' section and cu... ⇲

Missing features for service providers

Fix: Review the features available in HoneyBook for service providers by checking the HoneyBook website or help center. This can help you underst... ⇲

Lack of automation for specific workflows

Fix: Explore the automation features available in HoneyBook by going to 'Settings' > 'Automations'. Set up automated emails or reminders for comm... ⇲

Missing information in printed estimates

Fix: To ensure all necessary information is included in printed estimates, review your estimate templates in HoneyBook. Go to 'Templates' > 'Esti... ⇲
 
UI issue

UI/UX inconsistencies

Fix: If you encounter UI/UX inconsistencies, try refreshing the app or clearing the app cache. On iPhone, you can do this by going to 'Settings'... ⇲

Inability to add visual content easily

Fix: To add visual content, ensure you are using the correct file formats supported by HoneyBook. Check the help center for guidelines on accepta... ⇲

Issues with project notes visibility

Fix: To improve visibility of project notes, ensure that you are using the correct filters in the 'Projects' section. Check if any filters are hi... ⇲
 
Customization issue

Limited customization options

Fix: Explore the customization settings available in HoneyBook by navigating to 'Settings' > 'Branding'. Here, you can adjust your branding eleme... ⇲

Inability to hide unused tabs

Fix: Currently, HoneyBook does not allow hiding unused tabs. However, you can minimize distractions by focusing on the tabs you use most frequent... ⇲
 
Crashes issue

HoneyBook crashes on certain devices

Fix: If the app crashes, try updating the HoneyBook app to the latest version available in the App Store. Developers often release updates to fix... ⇲
 
Account issue

KYC verification delays

Fix: To avoid delays in KYC verification, ensure that all required documents are submitted correctly and in the specified formats. Double-check t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.9%

Bad experience
3.9%

Neutral
2.2%

~ from our NLP analysis of 13,336 combined software ratings.

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e-gree: documents sign, esign

 Private Data HoneyBook collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. HoneyBook Starter Plan: $38.99 The most popular plan to run your business
  2. Starter Monthly Subscription: $18.99 Easily create seamless client experiences.
  3. Essentials Monthly Sub: $38.99 Customization, productivity, automation tools
  4. Monthly subscription: $39.99 All features + unlimited number of projects
  5. Premium Monthly Subscription: $78.99 Priority support and more efficiency
  6. Unlimited Annual Subscription: $399.99 All features â—Ź Unlimited number of projects
  7. Essentials Annual Subscription: $389.99 Customization, productivity, automation tools
  8. Starter Annual Subscription: $189.99 Easily create seamless client experiences
  9. Annual subscription: $399.99 An annual subscription to HoneyBook
  10. Premium Monthly Subscription: $789.99 Priority support and more efficiency