fix problems on Grandstream Wave [iphone]

—— Run into issues on Grandstream Wave? Get help pending when official support gets back to you!

Grandstream Wave

Info:

company: Grandstream

: http://www.grandstream.com

Chat with our AI-based Grandstream Wave Support

🛠️ Common Grandstream Wave Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Phone call quality decreases with updates

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Poor connectivity can affect call quality. 2. Adju... ⇲

Ongoing call drops when receiving another call

Fix: 1. Disable call waiting: Go to your iPhone settings, select Phone, and turn off Call Waiting. This may help prevent ongoing calls from dropp... ⇲

Notifications issue

Grandstream Wave fails to ring for incoming calls

Fix: 1. Check notification settings: Go to your iPhone Settings > Notifications > Grandstream Wave and ensure that notifications are enabled. 2.... ⇲

Missed calls not notified

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Grandstream Wave. This allo... ⇲

Fails to notify on incoming calls unless in foreground

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Grandstream Wave. 2. Check... ⇲

Bugs issue

Grandstream Wave requires frequent force quitting

Fix: 1. Clear app cache: If the app has an option to clear cache, do so to free up resources. 2. Limit background processes: Close other apps run... ⇲

Audio issue

Incoming calls continue to ring after answering

Fix: 1. Check app settings: Look for any settings related to call handling or notifications in the Grandstream Wave app and adjust them. 2. Resta... ⇲

Registration issue

Cannot register accounts after initial use

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when trying to register accounts. 2. Verify account details:... ⇲

Crashes issue

Grandstream Wave crashes shortly after starting

Fix: 1. Update the app: Make sure you are using the latest version of Grandstream Wave, as updates often fix stability issues. 2. Restart your iP... ⇲

Network issue