fix problems on Newsday [iphone]

​

—— Run into issues on Newsday? Get help pending when official support gets back to you!

Newsday
Info:
company: Newsday LLC
: http://www.newsday.com/html/device/faq.html
: newsday.com
Chat with our AI-based Newsday Support
   Hello! How can I assist you?  

characters left:
 
Network issue

Inconsistent access to articles

Fix: 1. Check Subscription Status: Ensure your subscription is active. Go to Settings > Your Name > Subscriptions to verify. 2. Refresh the App:... ⇲
 
Search issue

Search functionality is lacking

Fix: 1. Use Specific Keywords: When searching, try using more specific keywords or phrases to narrow down results. 2. Update the App: Ensure you... ⇲
 
Loading issue

Back issues not always available

Fix: 1. Check Archive Section: Look for an archive or back issues section within the app. This is often where older articles are stored. 2. Conta... ⇲

Newsday slow to load

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage > Newsday. Tap 'Offload App' to clear the cache, which can help improve loading ti... ⇲
 
Slow issue

Slow to report breaking news

Fix: 1. Enable Notifications: Go to Settings > Notifications > Newsday and ensure notifications are enabled. This way, you’ll receive alerts for... ⇲
 
Payments issue

Paywall issues

Fix: 1. Verify Subscription: Ensure your subscription is active and linked to your account. Go to Settings > Your Name > Subscriptions to check.... ⇲
 
Account issue

Newsday fails to recognize subscriptions

Fix: 1. Log Out and Log Back In: Go to the app settings and log out of your account. Then log back in to refresh your subscription status. 2. Che... ⇲
 
Bugs issue

Typos and factual errors in articles

Fix: 1. Report Errors: Use the app’s feedback feature to report any typos or factual errors you encounter. This helps improve the content quality... ⇲
 
UI issue

Comments section unavailable

Fix: 1. Check App Settings: Go to the app settings to see if there’s an option to enable comments. Some apps allow users to toggle this feature.... ⇲

Navigation difficulties

Fix: 1. Familiarize with the Layout: Spend some time exploring the app’s layout to understand where different sections are located. 2. Use the Se... ⇲

Inability to share articles easily

Fix: 1. Use the Share Feature: Look for a share icon (usually an arrow) within the article. Tap it to share via available options like email or s... ⇲

No clickable links in articles

Fix: 1. Check App Settings: Go to the app settings to see if there’s an option to enable clickable links. Some apps allow users to toggle this fe... ⇲
 
Login issue

Requires frequent re-login

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates may fix login persistence issues. 2. Check Device Settings: Go... ⇲
 
Customization issue

Limited political viewpoints

Fix: 1. Explore Different Sections: Check if the app has different sections or categories that may cover a broader range of viewpoints. 2. Follow... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
88.3%

Bad experience
7.9%

Neutral
3.8%

~ from our NLP analysis of 17,082 combined software ratings.

 Switch to these Alternatives:
News 12 Mobile
New York Daily News
New York Post for iPad
NBC 4 New York: News & Weather
New York Post for iPhone
ABC 7 New York
PIX11 New York's Very Own
FOX 5 New York: News & Alerts
Patch - Everything Local
NYSTRS Mobile

 Private Data Newsday collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data

  Cost of Subscriptions
  1. Newsday: $14.99 Newsday Subscription
  2. Newsday Monthly: $14.99 Newsday Monthly Subscription
  3. Newsday Annual: $149.99 Newsday Annual Subscription
  4. Single Edition: $0.99 Single Edition