fix problems on WeTime [iphone]

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—— Run into issues on WeTime? Get help pending when official support gets back to you!

WeTime - Fitness Video Timer
Info:
company: WeFitness
: https://wefit.freshdesk.com/support/solutions/9000051187
: wetime.io
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Login issue

Login issues after updates

Fix: Try logging out of the app and then logging back in. If you cannot log in, reset your password by selecting the 'Forgot Password' option on... ⇲
 
Crashes issue

WeTime crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for WeTime, and check for any available updates. Install... ⇲
 
Video issue

Videos interrupted during recording

Fix: Check for any background apps that may be using resources. Close unnecessary apps running in the background by swiping up from the bottom of... ⇲

Inability to edit videos within the app

Fix: Check if there are any updates available for the app that may include editing features. Go to the App Store and look for updates for WeTime.... ⇲

WeTime does not auto-save videos

Fix: Check the app settings to see if there is an option to enable auto-save. If not, make it a habit to manually save your videos after recordin... ⇲
 
Slow issue

Slow download speeds

Fix: Check your internet connection. Make sure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your in... ⇲
 
Customization issue

No rest interval option

Fix: Check the app settings to see if there is an option to customize workout intervals. If not, consider using a timer app alongside WeTime to m... ⇲
 
Network issue

Bluetooth connectivity issues

Fix: Ensure that Bluetooth is enabled on your device. Go to Settings > Bluetooth and toggle it on. Also, make sure your Bluetooth device is charg... ⇲
 
Messages issue

WeTime fails to send confirmation emails

Fix: Check your email settings to ensure that the email address associated with your account is correct. Go to the app settings and verify your e... ⇲
 
Screen issue

Split screen mode not functioning

Fix: Ensure that your device supports split screen mode. This feature is available on iPads and some iPhone models. If your device supports it, t... ⇲
 
Payments issue

Billing issues without subscription

Fix: Check your subscription status in the App Store. Go to Settings > [Your Name] > Subscriptions and verify if you are subscribed to WeTime. If... ⇲
 
Audio issue

Music volume lowers during recording

Fix: Check the app settings to see if there is an option to adjust the music volume during recording. If available, set it to your desired level.... ⇲
 
Loading issue

WeTime fails to load competition links

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the issue... ⇲
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 what users are saying
Good experience
89.3%

Bad experience
9.5%

Neutral
1.2%

~ from our NLP analysis of 599 combined software ratings.

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 Private Data WeTime collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium: $7.99 Make the most out of WeTime with Premium