—— Run into issues on CrossFit Games? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the CrossFit Game... ⇲
Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue resolves. 2. Close the app and r... ⇲
Fix: 1. Check if you are logged into your account correctly. Sometimes, logging out and back in can refresh your data. 2. Ensure that you have co... ⇲
Fix: 1. Look for a toggle or filter option within the leaderboard section of the app. This is usually located at the top of the leaderboard scree... ⇲
Fix: 1. Navigate to the leaderboard and tap on an athlete's name to see if it redirects you to their profile. 2. If this does not work, check if... ⇲
Fix: 1. Try rotating your device to see if the pop-up adjusts to fit the screen. 2. Close the app and reopen it to reset the interface. OR 1.... ⇲
Fix: 1. Familiarize yourself with the app layout and features. Sometimes, user experience improves with regular use. 2. Check for any tutorials o... ⇲
Fix: 1. Ensure you are following the correct steps to enter scores as outlined in the app's help section. 2. Check for any app updates that may f... ⇲
Fix: 1. Make sure you are following the correct steps to create a custom leaderboard. Check the app's help section for guidance. 2. After creatin... ⇲
Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches that may be causi... ⇲
Fix: 1. Ensure you have a stable internet connection, as ranking updates require real-time data. 2. Refresh the leaderboard by pulling down on th... ⇲
Fix: 1. Close the app and reopen it to see if the scrolling issue resolves. 2. Check for app updates in the App Store and install any available u... ⇲
Fix: 1. Check if there is an option to follow athletes in the app settings or leaderboard section. 2. If you are unable to follow more athletes,... ⇲
Fix: 1. Check the leaderboard settings for any filtering options. If age range filtering is not available, it may be a limitation of the app. 2.... ⇲
Fix: 1. Check the leaderboard settings for any available filters. 2. If filtering options are limited, consider using the website version for mor... ⇲
Fix: 1. Check the app settings to see if there is an option to view your workout history. 2. Ensure you are logged into your account, as workout... ⇲
Fix: 1. Check the app settings to see if there are notification options that need to be enabled for event alerts. 2. Ensure that notifications ar... ⇲
Fix: 1. Use the app for mobile access and the website for more comprehensive features. 2. Check for updates on both platforms to ensure you are u... ⇲
Fix: 1. Close the app completely and reopen it to refresh the data. 2. Check your internet connection to ensure it is stable. OR 1. If the app... ⇲
Fix: 1. Check the app's event section to see if video submission links are available there. 2. Ensure you are logged into your account, as some f... ⇲