fix problems on Story+ [iphone]

—— Run into issues on Story+? Get help pending when official support gets back to you!

Story+

Info:

company: Gokhan Akcay

: https://storyplus.gokhanakcay.com

: storyplus.gokhanakcay.com

Chat with our AI-based Story+ Support

🛠️ Common Story+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot see highlights on profiles

Fix: Ensure that you have the latest version of the Story+ app installed. Go to the App Store, search for Story+, and check if an update is avail... ⇲

Full screen ads cannot be exited

Fix: Try tapping the screen or looking for a small 'X' or 'Close' button in the corner of the ad. Some ads may have a delay before they can be cl... ⇲

Payments issue

High premium price

Fix: Consider evaluating the features offered in the premium version versus the free version. If the premium features do not meet your needs, you... ⇲

Paid subscription does not work

Fix: Verify your subscription status in the app settings. If it shows as active, try logging out and back in to refresh your account status. OR... ⇲

Bugs issue

Cannot see stories despite subscription

Fix: Log out of your account and then log back in. This can refresh your account status and may resolve any issues with story visibility. OR C... ⇲

Freezing issue

Story+ freezes and goes blank

Fix: Force quit the app and restart it. If the app continues to freeze, try restarting your iPhone by holding down the power button and sliding t... ⇲

Loading issue

Does not load stories

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that helps... ⇲

Does not load any users

Fix: Check your internet connection and ensure it is stable. A poor connection can prevent users from loading properly. Try switching between Wi-... ⇲

Story+ only shows logo and does not load

Fix: Force quit the app and restart it. If it still does not load, try restarting your iPhone to clear any temporary glitches. OR Uninstall th... ⇲

Search issue

Cannot search for profiles

Fix: Ensure that you are using the correct search terms. Try searching for usernames or keywords related to the profiles you are looking for. Als... ⇲

Network issue

Story+ works intermittently

Fix: Check for any updates to the app in the App Store. Developers often release updates to fix bugs and improve performance, which may resolve i... ⇲

Ads issue

Ads in foreign languages

Fix: Check your device's language settings. Go to Settings > General > Language & Region and ensure that your preferred language is set correctly... ⇲

Support issue

Customer support unable to help

Fix: Try searching for FAQs or community forums related to Story+ online. Other users may have experienced similar issues and found solutions tha... ⇲

Compatibility issue

Only worked for a short time

Fix: Check for any app updates in the App Store. If the app is outdated, it may not function properly. Update to the latest version if available.... ⇲

Security issue

Story+ is a scam

Fix: Research user reviews and ratings on the App Store to see if others have had similar experiences. If you feel the app is not delivering on i... ⇲

Downloads issue

Cannot save posts/stories to photo library

Fix: Check the app's permissions by going to Settings > Privacy > Photos and ensure that Story+ has permission to access your photo library. If n... ⇲