—— Run into issues on KState Credit Union? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular data... ⇲
Fix: 1. Check for service outages: Visit the kState Credit Union website or social media pages to see if there are any announcements regarding se... ⇲
Fix: 1. Identify the hours: Keep track of when the app goes down and note if it coincides with maintenance schedules or peak usage times. 2. Pla... ⇲
Fix: 1. Update the app: Ensure you have the latest version of the app installed, as updates often include bug fixes. 2. Free up storage space: G... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. Look for a user guide or FAQ... ⇲
Fix: 1. Use the website directly: If the app redirects you to a website for credit card management, bookmark that website for easier access in th... ⇲
Fix: 1. Explore the app: Spend time getting familiar with the layout and features. Sometimes, understanding where everything is can make the app... ⇲
Fix: 1. Look for tutorials: Check if the app has any built-in tutorials or help sections that can guide you through its features. 2. Use the FAQ... ⇲
Fix: 1. Check app settings: Look for any settings related to session timeouts or security features that may be causing the app to log you out. Ad... ⇲
Fix: 1. Enable biometric login: If your iPhone supports it, enable Touch ID or Face ID for quicker access to the app. Go to the app settings to f... ⇲
Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix issues with balance visibility. 2. Refresh the... ⇲
Fix: 1. Ensure good lighting: When taking pictures of checks for remote deposit, ensure you have good lighting and a clear background to improve... ⇲