fix problems on Freckle [iphone]

​

—— Run into issues on Freckle ? Get help pending when official support gets back to you!

Freckle by Renaissance
Info:
company: Freckle Education, Inc.
: https://www.renaissance.com/support-center/
: www.freckle.com
Chat with our AI-based Freckle Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Inaccurate answer submissions

Fix: 1. Double-check answers: Before submitting, review your answers to ensure they are correct. 2. Update the app: Make sure you have the lates... ⇲

Inconsistent question accuracy

Fix: 1. Review questions: Take time to read questions carefully and ensure you understand them before answering. 2. Report inaccuracies: While n... ⇲
 
Payments issue

Limited content for non-premium users

Fix: 1. Explore available content: Check the app for any free resources or sections that may not be premium but still useful. 2. Utilize externa... ⇲
 
Audio issue

Voice reading sounds robotic

Fix: 1. Adjust voice settings: Go to Settings > Accessibility > Spoken Content and try changing the voice settings to see if a different voice so... ⇲
 
UI issue

Landscape mode issue

Fix: 1. Check orientation lock: Ensure that your iPhone’s orientation lock is off by swiping down from the top-right corner and checking the lock... ⇲
 
Slow issue

Slow response time of keyboard

Fix: 1. Restart the app: Close Freckle completely and reopen it to see if performance improves. 2. Free up device storage: Go to Settings > Gene... ⇲
 
Syncing issue

Progress not saved after leaving app

Fix: 1. Ensure proper logout: Always log out of the app before leaving to ensure your progress is saved. 2. Check for updates: Make sure Freckle... ⇲
 
Compatibility issue

Inaccessible on phones

Fix: 1. Check device compatibility: Ensure your iPhone meets the app's system requirements listed in the App Store. 2. Update iOS: Make sure you... ⇲
 
Glitches issue

Lags and breaks during use

Fix: 1. Close background apps: Double-tap the home button and swipe away any unnecessary apps running in the background to free up resources. 2.... ⇲
 
Video issue

Videos not finished or unrelated

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can cause videos to not load properly. 2.... ⇲
 
Customization issue

Limited inclusivity in avatar customization

Fix: 1. Explore existing options: Check all available customization options within the app to maximize what is offered. 2. Provide feedback: Whi... ⇲
 
Gameplay issue

Boring content for older students

Fix: 1. Explore advanced features: Check if Freckle has advanced or higher-level content that may be more engaging for older students. 2. Supple... ⇲
 
Loading issue

Green screen loading issue

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as loading issues can often be related to connectivity. 2. Rest... ⇲
 
Freezing issue

Freezes unexpectedly

Fix: 1. Restart the app: Close Freckle completely and reopen it to reset any temporary glitches. 2. Update the app: Ensure you have the latest v... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
55.1%

Bad experience
38.5%

Neutral
6.4%

~ from our NLP analysis of 501 combined software ratings.

 Switch to these Alternatives:
Lexia Core5 Reading
Boom Cards
EdClub
BrainPOP Jr.
Kids A-Z
Kodable Basics
Boddle
istation.com
Third Grade Learning Games
Second Grade Learning Games

 Private Data Freckle collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.