fix problems on FileBrowser [iphone]

—— Run into issues on FileBrowser? Get help pending when official support gets back to you!

FileBrowser: Documents Manager

Info:

company: Stratospherix Ltd

: https://www.stratospherix.com/products/filebrowser/support/

: www.stratospherix.com

Chat with our AI-based FileBrowser Support

🛠️ Common FileBrowser Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No bulk transfer for photos and videos

Fix: To transfer multiple photos and videos at once, you can use the 'Select' option in the FileBrowser app. Open the app, navigate to the folder... ⇲

Integrated video player feels clunky

Fix: If the integrated video player feels clunky, try using a different video player app that supports the same file formats. You can download a... ⇲

Syncing issue

Limited access to iCloud

Fix: To improve access to iCloud, ensure that you are logged into your iCloud account on your iPhone. Go to Settings > [Your Name] > iCloud and c... ⇲

Network issue

Connection loss during playback

Fix: If you experience connection loss during playback, check your Wi-Fi connection. Ensure that your device is connected to a stable network. Yo... ⇲

Inability to access shared volumes for local network users

Fix: To access shared volumes, ensure that your iPhone is connected to the same local network as the shared device. Check your Wi-Fi settings to... ⇲

Compatibility issue

Airplay functionality reduced

Fix: To troubleshoot Airplay issues, ensure that both your iPhone and the Airplay device (like Apple TV) are connected to the same Wi-Fi network.... ⇲

Video issue

Cannot play WEBM files

Fix: Since FileBrowser does not support WEBM files, consider converting the WEBM files to a compatible format like MP4 using a file conversion ap... ⇲

Battery issue

Excessive heat and battery drain

Fix: To reduce heat and battery drain, close any unnecessary apps running in the background. Double-tap the home button (or swipe up from the bot... ⇲

Security issue

No option for password-less connection

Fix: If you want to connect without a password, consider setting up a guest network on your router that does not require a password. This way, yo... ⇲

Support issue

Printed manual is unreadable

Fix: If the printed manual is unreadable, check if there is a digital version available. Visit the app's official website or the App Store page t... ⇲

Glitches issue

Glitch in saving/sharing photo order

Fix: To work around the glitch in saving or sharing photo order, try creating a new album in the Photos app, manually adding the photos in the de... ⇲

Customization issue

Learning curve for new users

Fix: To help new users get accustomed to the app, encourage them to explore the built-in tutorial or help section within the app. This can provid... ⇲

Screen issue

No background transfer while screen is off

Fix: To enable background transfers, check the app settings to see if there is an option to allow background app refresh. Go to Settings > Genera... ⇲