fix problems on Parental Control App [iphone]

—— Run into issues on Parental Control App ? Get help pending when official support gets back to you!

Parental Control App by Ohana

Info:

company: Ohana Software GmbH

: https://www.tryohana.com/faq

: www.tryohana.com

Chat with our AI-based Parental Control App Support

🛠️ Common Parental Control App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Parental Control App bugs

Fix: 1. Restart the App: Close the app completely and restart it. This can often resolve minor bugs. 2. Update the App: Check the App Store for a... ⇲

false alarms

Fix: 1. Adjust Sensitivity Settings: Check the app settings for any sensitivity options related to alerts and adjust them to reduce false alarms.... ⇲

Privacy issue

inaccurate usage tracking

Fix: 1. Check Permissions: Ensure that the app has the necessary permissions to track usage accurately. Go to Settings > Privacy > Screen Time an... ⇲

Security issue

circumvention of controls

Fix: 1. Strengthen Passwords: Make sure that the app's password is strong and not easily guessable. 2. Educate Users: Talk to the child about the... ⇲

Installation issue

inability to delete app

Fix: 1. Force Quit the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on the Ohana app to close it.... ⇲

Network issue

inconsistent blocking of sites

Fix: 1. Review Blocked Sites List: Go into the app settings and ensure that the sites you want to block are correctly listed. 2. Update Block Lis... ⇲

Settings issue

excessive restrictions on usage

Fix: 1. Adjust Usage Limits: Go into the app settings and review the usage limits set for the child. Adjust them to be more reasonable based on t... ⇲

lack of usage summary feature

Fix: 1. Check for Updates: Ensure that you are using the latest version of the app, as new features may be added in updates. 2. Use Alternative T... ⇲

UI issue

unprofessional interface

Fix: 1. Familiarize with the Interface: Spend some time exploring the app to understand its layout and features better. 2. Provide Feedback: Whil... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.8%

Bad experience

13.7%

Neutral

1.5%

~ from our NLP analysis of 197 combined software ratings.

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Private Data Parental Control App collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Your Lifetime Discount: $49.99 Enjoy screen time control and more for a year
Parental controls for a family: $9.99 Enjoy screen time control and more for a year
Parental controls for a family: $6.99 Enjoy screen time control and more for a year
Parental controls for a family: $8.99 Enjoy screen time control and more for a year
Your Lifetime Discount: $59.99 Enjoy screen time control and more for a year
Parental controls for a family: $9.99 Enjoy screen time control and more for a year
Parental controls for a family: $9.99 Enjoy screen time control and more for a year
Your Lifetime Discount: $39.99 Enjoy screen time control and more for a year
Parental controls for a family: $6.99 Enjoy screen time control and more for a year
Your Lifetime Discount: $39.99 Enjoy screen time control and more for a year