fix problems on New York Daily News [iphone]

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—— Run into issues on New York Daily News? Get help pending when official support gets back to you!

New York Daily News
Info:
company: New York Daily News
: http://www.nydailynews.com/services/contact-us
: www.nydailynews.com
Chat with our AI-based New York Daily News Support
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Content issue

Repeated articles in top stories

Fix: Refresh the app by pulling down on the main feed to see if new articles load. This can sometimes clear out repeated content. OR Check for... ⇲

Lack of fresh content

Fix: Explore different sections of the app, such as local news, sports, or entertainment, to find more diverse articles that may not appear in th... ⇲
 
Downloads issue

Inability to download e-papers

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. OR Chec... ⇲

Constant downloading problems

Fix: Ensure you have enough storage space on your device, as insufficient space can cause downloading issues. Go to Settings > General > iPhone S... ⇲
 
Account issue

Subscription recognition issues

Fix: Log out of your account in the app and then log back in. This can sometimes refresh your subscription status. OR Check your subscription... ⇲

Access issues despite active subscription

Fix: Log out of your account and log back in to refresh your subscription status within the app. OR Verify your subscription status in the App... ⇲
 
Glitches issue

Glitches after iOS updates

Fix: Delete the app and reinstall it from the App Store. This can often resolve glitches that occur after an iOS update. OR Clear the app's ca... ⇲
 
Notifications issue

Excessive notifications

Fix: Go to Settings > Notifications > New York Daily News and adjust the notification settings to reduce the frequency or type of alerts you rece... ⇲
 
Updates issue

Slow updates on weekends

Fix: Check if there are any scheduled maintenance notifications from the app, which may explain slower updates during weekends. OR Try accessi... ⇲
 
Ads issue

Front page dominated by advertisements

Fix: Look for any settings within the app that allow you to customize your view or reduce the number of ads displayed. OR Consider using an ad... ⇲

High advertisement frequency

Fix: Look for any premium subscription options within the app that may offer an ad-free experience. OR Provide feedback about the ad frequency... ⇲
 
Audio issue

Repetitive audio content

Fix: Explore different audio sections or playlists within the app to find new content that may not be repetitive. OR Check for updates to the... ⇲
 
Screen issue

Black screen on old app

Fix: Update the app to the latest version available in the App Store, as older versions may not be compatible with the latest iOS updates. OR... ⇲
 
Support issue

Unresponsive customer support

Fix: Check the app for any FAQs or help sections that may provide answers to common issues without needing to contact support. OR Use alternat... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.4%

Bad experience
6.8%

Neutral
3.8%

~ from our NLP analysis of 10,933 combined software ratings.

 Switch to these Alternatives:
New York Post for iPad
New York Post for iPhone
Newsday
PIX11 New York's Very Own
ABC 7 New York
FOX 5 New York: News & Alerts
NBC 4 New York: News & Weather
News 12 Mobile
The Daily Beast App
WNYC

 Private Data New York Daily News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited Digital Access: $19.99 Unlimited Digital Access
  2. Unlimited Digital Access: $19.99 Start a one month free trial
  3. Monthly Subscription: $19.99 Monthly Subscription
  4. Annual Subscription: $199.99 Annual Subscription
  5. New York Daily News: $199.99 Special Yearly Offer. $59.99 for first year