fix problems on BeatStars [iphone]

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—— Run into issues on BeatStars? Get help pending when official support gets back to you!

BeatStars - Instrumental Beats
Info:
company: com.beatstars.mobile
: https://www.beatstars.com/contact-us
: www.beatstars.com
Chat with our AI-based BeatStars Support
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Bugs issue

Favorites section unlikes beats unexpectedly

Fix: 1. Log out of your account and log back in. This can refresh your account settings and may resolve the issue. 2. Check if there are any app... ⇲

Playing queue resets to the top

Fix: 1. Ensure that you are not accidentally tapping the 'Play' button again, which may reset the queue. 2. Check for app updates in the App Sto... ⇲

Algorithm for beat recommendations is poor

Fix: 1. Regularly interact with the app by liking and saving beats you enjoy. This can help the algorithm learn your preferences better. 2. Expl... ⇲

Activity feed is not personalized

Fix: 1. Interact more with the app by liking, commenting, and sharing content to help tailor your activity feed. 2. Follow users and producers t... ⇲
 
Messages issue

Limited messaging for users

Fix: 1. Use external messaging apps to communicate with other users. Consider using platforms like Discord or WhatsApp for more extensive convers... ⇲

Spam messages from other users

Fix: 1. Use the app's blocking feature to block users who send spam messages. 2. Report spam messages to the app's moderation team if available.... ⇲
 
Backup issue

Inability to recover lost lyrics

Fix: 1. Always save your lyrics in a separate note-taking app or cloud service (like Google Docs or Notes) to prevent loss. 2. If you have previ... ⇲
 
Notifications issue

Notifications for contests are not accessible

Fix: 1. Check your app notification settings. Go to Settings > Notifications > BeatStars and ensure notifications are enabled. 2. Regularly chec... ⇲
 
Ads issue

Ad pop-ups block access to browsing

Fix: 1. Try closing the ad pop-up by tapping the 'X' or 'Close' button. If it doesn't work, restart the app. 2. If ads are intrusive, consider u... ⇲
 
Login issue

Users get logged out frequently

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. Avoid using the app on multiple devices... ⇲
 
UI issue

BeatStars does not allow easy navigation back to previous tracks

Fix: 1. Use the 'Back' button or swipe gestures (if available) to navigate back to previous tracks. 2. Familiarize yourself with the app's inter... ⇲
 
Payments issue

Pro credits are perceived as worthless

Fix: 1. Review the benefits of pro credits within the app to understand their value. Check if there are any exclusive features or content availab... ⇲
 
Security issue

Producers not held accountable for licensing agreements

Fix: 1. Always verify the licensing agreements of beats before use. Look for clear terms and conditions provided by the producer. 2. Keep record... ⇲
 
Audio issue

Inconsistent quality of beats

Fix: 1. Listen to previews of beats before purchasing or downloading to ensure quality meets your standards. 2. Follow reputable producers known... ⇲
 
Loading issue

BeatStars fails to load updated beats

Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data if necessary. 2. Clear the app's cache by... ⇲
 
Account issue

Users experience difficulty in accessing their account

Fix: 1. Ensure you are entering the correct login credentials. If you forget your password, use the 'Forgot Password' feature to reset it. 2. Ch... ⇲
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 what users are saying
Good experience
96.4%

Bad experience
1.8%

Neutral
1.7%

~ from our NLP analysis of 69,245 combined software ratings.

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 Private Data BeatStars collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics