fix problems on Roon [iphone]

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—— Run into issues on Roon? Get help pending when official support gets back to you!

Roon
Info:
company: Roon Labs
: https://roon.link/contact
: roon.app
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Network issue

Slow connection process

Fix: 1. Check your Wi-Fi connection: Ensure your iPhone is connected to a strong and stable Wi-Fi network. You can do this by going to Settings >... ⇲

Frequent app refresh and reconnect

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi connection. If you are on mobile data, consider switching to Wi-Fi. 2. Re... ⇲

Requires strong internet connection

Fix: 1. Check your Wi-Fi signal: Ensure you are within range of your Wi-Fi router and that the signal is strong. 2. Use a wired connection: If p... ⇲
 
Syncing issue

Volume syncing issues

Fix: 1. Check volume settings: Ensure that the volume settings in Roon and your iPhone are properly configured. Go to Roon settings and check the... ⇲
 
Bugs issue

Scrolling is buggy

Fix: 1. Update the app: Make sure you are using the latest version of Roon, as updates often fix bugs. 2. Restart the app: Close Roon completely... ⇲

Issues with adding albums to favorites

Fix: 1. Restart the app: Close Roon completely and reopen it to see if the issue resolves itself. 2. Check for updates: Ensure you have the late... ⇲
 
Crashes issue

Roon requires restart to function

Fix: 1. Clear app cache: Go to your iPhone settings, find Roon, and clear the cache if the option is available. This can help improve performance... ⇲

Crashes when switching apps

Fix: 1. Update the app: Ensure you are using the latest version of Roon, as updates may fix stability issues. 2. Restart your iPhone: A simple r... ⇲
 
Loading issue

Performance issues with spinning wheel

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. You can test this by running a speed test on your... ⇲
 
Customization issue

Limited catalogue info

Fix: 1. Check your settings: Go to Roon settings and ensure that all relevant sources are enabled for cataloging. 2. Refresh the library: In Roo... ⇲

Metadata editing limitations

Fix: 1. Check for updates: Ensure you have the latest version of Roon installed, as updates may improve metadata editing features. 2. Explore se... ⇲
 
Accessibility issue

Inconsistent behavior with accessibility features

Fix: 1. Check accessibility settings: Go to your iPhone settings, select Accessibility, and review the settings to ensure they are configured cor... ⇲
 
Settings issue

Background refresh not available

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Roon. 2. Check battery set... ⇲
 
UI issue

Non-intuitive interface

Fix: 1. Explore tutorials: Look for user guides or tutorials within the app or on the Roon website to better understand the interface. 2. Custom... ⇲

Poor user experience with Tidal integration

Fix: 1. Check your Tidal account: Ensure your Tidal account is active and properly linked to Roon. Go to Roon settings and verify the integration... ⇲
 
Battery issue

High battery usage in background

Fix: 1. Disable background app refresh: Go to Settings > General > Background App Refresh and turn it off for Roon to save battery life. 2. Chec... ⇲
 
Compatibility issue

Limited functionality on iOS app

Fix: 1. Check for updates: Ensure you have the latest version of Roon installed, as updates may add new features. 2. Explore settings: Go to Roo... ⇲
 
Freezing issue

Hangs between tracks

Fix: 1. Check your internet connection: Ensure you have a stable connection, as interruptions can cause playback issues. 2. Restart the app: Clo... ⇲
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 what users are saying
Good experience
58.9%

Bad experience
31.2%

Neutral
9.9%

~ from our NLP analysis of 487 combined software ratings.

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 Private Data Roon collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers