fix problems on MIRRAW [iphone]

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—— Run into issues on MIRRAW? Get help pending when official support gets back to you!

MIRRAW - Online Shopping App
Info:
company: Mirraw
: https://www.mirraw.com/pages/faq
: www.mirraw.com
Chat with our AI-based MIRRAW Support
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Bugs issue

Delayed order processing

Fix: 1. Check Order Status: Log into your MIRRAW account and check the order status. Sometimes, delays are due to payment processing or stock iss... ⇲

Misleading product descriptions

Fix: 1. Read Reviews: Before purchasing, check user reviews for insights on product quality and accuracy of descriptions. 2. Contact Support: If... ⇲

Inconsistent product quality

Fix: 1. Check Reviews: Always read customer reviews for insights on product quality before making a purchase. 2. Look for Quality Guarantees: If... ⇲

Damaged items upon delivery

Fix: 1. Document the Damage: Take photos of the damaged item and packaging as evidence. 2. Report the Issue: Contact customer service immediately... ⇲

Inaccurate order tracking

Fix: 1. Refresh Tracking Information: Sometimes, tracking information may not update in real-time. Refresh the tracking page or app to see if the... ⇲
 
Support issue

Poor customer service responsiveness

Fix: 1. Use Multiple Contact Methods: Try reaching out via different channels such as email, in-app chat, or social media. Sometimes, one method... ⇲
 
Payments issue

High shipping costs for returns

Fix: 1. Review Return Policy: Familiarize yourself with MIRRAW's return policy to understand the costs involved. 2. Use In-Store Returns: If MIRR... ⇲

Difficulty in applying wallet balance

Fix: 1. Check Wallet Balance: Ensure you have sufficient balance in your wallet before attempting to apply it at checkout. 2. Update Payment Meth... ⇲
 
Updates issue

Frequent price changes

Fix: 1. Monitor Prices: Keep an eye on the products you are interested in and note their prices. This can help you decide the best time to purcha... ⇲
 
Settings issue

Lack of cancellation option

Fix: 1. Act Quickly: If you need to cancel an order, do so as soon as possible. Log into your account and check if there is a cancellation option... ⇲

Limited return policy

Fix: 1. Review Return Policy: Before purchasing, read the return policy to understand the time frame and conditions for returns. 2. Keep Packagin... ⇲
 
UI issue

Confusing sizing charts

Fix: 1. Measure Yourself: Use a measuring tape to get your accurate measurements and compare them with the sizing chart provided on the product p... ⇲

Technical issues with measurement input

Fix: 1. Restart the App: Close the app completely and reopen it to reset any temporary glitches. 2. Update the App: Ensure you are using the late... ⇲
 
Notifications issue

Spam notifications and calls

Fix: 1. Adjust Notification Settings: Go to the app settings and turn off notifications for promotions or updates that you do not wish to receive... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
50.3%

Bad experience
43.4%

Neutral
6.3%

~ from our NLP analysis of 1,493 combined software ratings.

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 Private Data MIRRAW collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info