fix problems on Nationwide SmartRide [iphone]

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Nationwide SmartRide®
Info:
company: Nationwide Mutual Insurance
: https://www.nationwide.com/personal/contact/online-form
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Bugs issue
Phone distraction detection is inaccurate

Fix: Limit phone usage while driving. Ensure that notifications are turned off or set to 'Do Not Disturb' mode to minimize distractions, which ma... ⇲
Nationwide SmartRide fails to recognize when parked

Fix: Ensure that your phone's GPS is enabled and functioning properly. Go to Settings > Privacy > Location Services and make sure that location s... ⇲
Nationwide SmartRide may penalize for normal driving behavior

Fix: Review your driving habits and try to identify any behaviors that may be triggering penalties. Focus on smooth acceleration and braking to i... ⇲
Inability to track multiple drivers accurately

Fix: If you are sharing the app with multiple drivers, ensure that each driver has their own account to track their individual driving behavior a... ⇲
Nationwide SmartRide does not account for external factors affecting driving

Fix: Be aware of external factors such as weather and traffic conditions that may affect your driving. Adjust your driving style accordingly to m... ⇲
Requires constant monitoring to ensure accuracy

Fix: Set reminders to check the app periodically during your trips to ensure it is functioning correctly and recording accurately. OR Consider... ⇲
 
Customization issue
Requires manual adjustment for non-driving modes

Fix: Create a habit of manually switching to non-driving mode whenever you are not driving. This can be done easily from the app's main interface... ⇲
 
UI issue
Inability to edit driving history easily

Fix: Check if there is an option within the app to view and edit your driving history. This may be found in the settings or history section of th... ⇲
Nationwide SmartRide does not provide context for driving events

Fix: Keep a personal log of your trips and driving conditions to provide context for any events that the app records. This can help you understan... ⇲
Difficulty in using navigation while app is active

Fix: Try using a split-screen feature if your phone supports it, allowing you to run both the SmartRide app and your navigation app simultaneousl... ⇲
 
Notifications issue
Frequent prompts to enable Wi-Fi

Fix: Check the app settings to see if there is an option to disable Wi-Fi prompts. This may help reduce the frequency of notifications. OR If... ⇲
 
Battery issue
Power management issues

Fix: Adjust your phone's power settings to optimize battery usage. Go to Settings > Battery and enable Low Power Mode to extend battery life whil... ⇲
 
Login issue
Login issues after updates

Fix: If you experience login issues, try logging out of the app and then logging back in. This can refresh your session and resolve minor glitche... ⇲
 
Compatibility issue
Lack of compatibility with CarPlay

Fix: Check if there are any updates available for the SmartRide app that may include CarPlay compatibility. Update the app if necessary. OR As... ⇲
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 what users are saying
Good experience
92.1%

Bad experience
4.6%

Neutral
3.4%

~ from our NLP analysis of 1,360 combined software ratings.

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 Private Data Nationwide SmartRide collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data