—— Run into issues on Murphy Drive Rewards? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are following all the necessary steps to earn points. Check the app for any specific requirements for earning points, such a... ⇲
Fix: Plan your fuel purchases accordingly. If you regularly fill up more than 15 gallons, consider splitting your fill-ups into multiple transact... ⇲
Fix: Check if the app has a feature that allows you to combine points for a larger discount. If not, consider using your points strategically by... ⇲
Fix: Check the app's FAQ or help section for detailed information on how to redeem points. This section often provides step-by-step instructions... ⇲
Fix: Explore all available earning opportunities within the app. Check for any partnerships or promotions that may allow you to earn points throu... ⇲
Fix: Plan your purchases to maximize the use of Rev Up points. If you know you can only earn a limited amount, try to make larger purchases that... ⇲
Fix: Check the app regularly for new earning opportunities or promotions that may be introduced. Sometimes, apps will add new features that can e... ⇲
Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
Fix: Review your transaction habits. Ensure you are making purchases that qualify for point accumulation. If you are not purchasing eligible item... ⇲
Fix: When contacting customer service, be as specific as possible about your issue. Provide details such as your account information, transaction... ⇲
Fix: If cashiers are not engaging with the app properly, politely remind them to scan your app or ask if they are familiar with the rewards progr... ⇲
Fix: When reaching out to support, be clear and concise in your communication. Provide all necessary details upfront to minimize back-and-forth c... ⇲
Fix: Take some time to familiarize yourself with the app's layout. Explore all the tabs and features to understand where everything is located. S... ⇲
Fix: Always read the fine print associated with promotional offers. This can help you understand any limitations or requirements that may not be... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and glitches. Go to the App Store, search for the Murphy Dr... ⇲
Fix: Regularly clear the app's cache and data to improve performance. You can do this by going to Settings > General > iPhone Storage, selecting... ⇲