fix problems on Fuel Rewards [iphone]

—— Run into issues on Fuel Rewards? Get help pending when official support gets back to you!

Fuel Rewards® program

Info:

company: Excentus

: https://www.fuelrewards.com/support.html?utm_source=appstore&utm_medium=link&utm_campaign=iphone

: www.fuelrewards.com

Chat with our AI-based Fuel Rewards Support

🛠️ Common Fuel Rewards Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Fuel Rewards does not work at certain locations

Fix: Check if the location is part of the Fuel Rewards network. You can do this by visiting the Fuel Rewards website or using the app's store loc... ⇲

Fix: Reset your password by tapping on 'Forgot Password?' on the login screen. Follow the instructions sent to your email to create a new passwor... ⇲

Account issue

Fuel Rewards signs out daily after update

Fix: Check your app settings to ensure that you are not set to log out automatically. Go to the app settings and look for any options related to... ⇲

Fuel Rewards fails to recognize existing accounts

Fix: Ensure you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password?' feature to reset it.... ⇲

Bugs issue

Points not accurately reflected

Fix: Wait for a few hours as points may take time to update after transactions. If they still do not appear, try logging out and logging back int... ⇲

Rewards not credited for Dunkin' purchases

Fix: Verify that your Dunkin' account is linked correctly to your Fuel Rewards account. Go to the rewards section in the app and check the linked... ⇲

Fuel Rewards does not track fuel prices accurately

Fix: Check the app settings to ensure location services are enabled. Go to Settings > Privacy > Location Services and ensure Fuel Rewards has acc... ⇲

Payments issue

Discounts not applied at the pump

Fix: Ensure that you have activated the discount in the app before fueling. Open the app, navigate to the discounts section, and confirm that the... ⇲

Inconsistent discount application

Fix: Before fueling, double-check that the discount is activated in the app. If it is not applied, ask the cashier to manually apply it using the... ⇲

Permissions issue

Frequent pop-ups for permissions

Fix: Review the app's permissions in your iPhone settings. Go to Settings > Privacy and check the permissions granted to Fuel Rewards. Adjust the... ⇲

Security issue

Card information compromised

Fix: Immediately change your linked card information in the app. Go to the account settings and update your payment method to a new card. OR M... ⇲

Fraudulent charges after linking cards

Fix: Immediately unlink your card from the app and monitor your bank account for any unauthorized transactions. Report any fraudulent charges to... ⇲

UI issue

Fuel prices not displayed for many stations

Fix: Ensure that your app is updated to the latest version, as price data may be included in updates. Check the App Store for any available updat... ⇲

Inability to enter full Alt ID at pumps

Fix: Check if the pump has a character limit for entering the Alt ID. If it does, try entering only the required characters and see if it works.... ⇲

Confusing expiration dates for rewards

Fix: Keep track of your rewards expiration dates by regularly checking the rewards section in the app. Set reminders for upcoming expirations.... ⇲

Support issue

Customer service provides irrelevant responses

Fix: When contacting customer service, provide detailed information about your issue, including screenshots if possible. This can help them under... ⇲

Limited customer support access

Fix: Utilize the app's help section for self-service options. Many common issues can be resolved through FAQs or troubleshooting guides. OR Ch... ⇲

Network issue

Network connection errors frequently occur

Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try restarting your rou... ⇲

Compatibility issue

Multiple apps required for rewards

Fix: Consolidate your rewards by linking accounts within the Fuel Rewards app if possible. Check the app for options to link other rewards progra... ⇲

Crashes issue

Fuel Rewards crashes or times out

Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR Fre... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.8%

Bad experience

3.5%

Neutral

2.7%

~ from our NLP analysis of 631,306 combined software ratings.

Switch to these Alternatives:

Advance Auto Parts

Murphy Drive Rewards

Thorntons Refreshing Rewards

SmartRewards by EG America

Circle K

Discount Tire

Shop Samsung

AutoZone Auto Parts & Repair

Valvoline Instant Oil Change

Capital One Auto Navigator

Private Data Fuel Rewards collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Other Data