fix problems on ELD Mandate Plus [iphone]

—— Run into issues on ELD Mandate Plus? Get help pending when official support gets back to you!

ELD Mandate Plus

Info:

company: Bizringer Inc

: https://www.eldmandate.biz

: www.eldmandate.biz

Chat with our AI-based ELD Mandate Plus Support

🛠️ Common ELD Mandate Plus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ELD Mandate Plus logs out by itself

Fix: Check your device's settings to ensure that the app has permission to run in the background. Go to Settings > General > Background App Refre... ⇲

Cannot change status when not in truck

Fix: Ensure that you are connected to the internet. If you are in an area with poor connectivity, the app may not allow you to change your status... ⇲

Settings issue

Cannot edit pre-trip status

Fix: Make sure you are logged in with the correct user credentials that have permission to edit pre-trip statuses. If you are using a shared acco... ⇲

Updates issue

Requires latest version to log in

Fix: Regularly check for updates in the App Store. Go to the App Store, tap on your profile icon at the top right, and scroll down to see if ELD... ⇲

Support issue

Poor customer service response

Fix: Utilize the app's FAQ or help section, which may provide answers to common issues without needing to contact customer service. This can save... ⇲

Network issue

Frequent disconnections during calls

Fix: Check your network connection. Ensure you have a strong signal and try switching between Wi-Fi and cellular data to see if the issue persist... ⇲

Payments issue

Unclear billing practices

Fix: Review your account settings within the app to find detailed billing information. Look for a billing history or invoice section that may cla... ⇲

Account issue

Inability to cancel service easily

Fix: Check the app for a cancellation option in your account settings. Many apps have a straightforward way to manage subscriptions directly with... ⇲

Freezing issue

ELD Mandate Plus freezes or crashes

Fix: Clear the app's cache by going to your device settings, finding the app, and selecting the option to clear cache or data. This can help reso... ⇲

Compatibility issue

Difficulties with device connectivity

Fix: Check the Bluetooth settings on your iPhone to ensure that it is enabled and that the ELD device is paired correctly. Go to Settings > Bluet... ⇲