fix problems on CESCO Digital [iphone]

—— Run into issues on CESCO Digital? Get help pending when official support gets back to you!

CESCO Digital

Info:

company: Office of the Governor of Puerto Rico

: https://cescodigital.pr.gov

Chat with our AI-based CESCO Digital Support

🛠️ Common CESCO Digital Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Outdated information displayed

Fix: Check for updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if CESCO Digital h... ⇲

Appointment scheduling errors

Fix: Ensure that your device's date and time settings are correct. Go to Settings > General > Date & Time and enable 'Set Automatically'. OR T... ⇲

Loading issue

Calendar fails to load

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try switching... ⇲

Notifications issue

Missing document warnings not specified

Fix: Review the app's document section carefully to identify which documents are missing. Sometimes, the app may not specify but will indicate a... ⇲

Notifications not dismissible

Fix: Check the app settings for notification preferences. Go to Settings > Notifications > CESCO Digital and adjust the settings to allow for dis... ⇲

Security issue

Security issues with account access

Fix: Change your password immediately. Go to the account settings within the app and select 'Change Password'. Use a strong, unique password. O... ⇲

Bugs issue

Numerous bugs in work ID section

Fix: Try reinstalling the app. Delete CESCO Digital from your device and then download it again from the App Store to ensure you have the latest... ⇲

Downloads issue

Inability to download vehicle documents

Fix: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. If low, delete unne... ⇲

Crashes issue

CESCO Digital crashes during use

Fix: Update the app to the latest version via the App Store. Open the App Store, tap on your profile icon, and check for updates. OR Restart y... ⇲

CESCO Digital freezes or crashes

Fix: Clear the app cache by offloading the app and reinstalling it. This can help resolve freezing issues caused by corrupted data. OR Ensure... ⇲

Payments issue

Inaccurate payment status

Fix: Log out of your account and log back in. This can refresh your account status and may correct any inaccuracies. OR Check your payment met... ⇲

Payment processing errors

Fix: Verify your payment method in the app settings. Ensure that your card details are correct and that the card is not expired. OR Try using... ⇲

Compatibility issue

Limited language accessibility

Fix: Change the language settings on your iPhone. Go to Settings > General > Language & Region and select your preferred language. This may affec... ⇲

Incompatibility with iOS updates

Fix: Ensure that you are using the latest version of the app that is compatible with your iOS version. Check the App Store for updates. OR If... ⇲

Updates issue

Expired documents incorrectly displayed

Fix: Manually check the expiration dates of your documents and compare them with what the app shows. If discrepancies exist, note them for future... ⇲

Forced updates without warning

Fix: Check your App Store settings to see if automatic updates are enabled. Go to Settings > App Store and adjust the settings as needed. OR C... ⇲

Settings issue

Inability to change address

Fix: Check if there is an option in the account settings to update your address. If not, try logging out and logging back in to refresh your acco... ⇲

UI issue

Second vaccine dose month selection issues

Fix: Ensure that you are selecting the correct date format as required by the app. Sometimes, the app may have specific requirements for date ent... ⇲

CESCO Digital logs out unexpectedly

Fix: Check your internet connection. A weak connection can cause the app to log out. Ensure you have a stable connection. OR Update the app to... ⇲

Registration issue

Inability to correct registration errors

Fix: Check if there is an option in the app to edit your registration details. If not, try logging out and back in to refresh your account. OR... ⇲

Support issue

Lack of tech support response

Fix: Check the app for any FAQ or help section that may provide answers to common issues without needing direct support. OR Look for community... ⇲