fix problems on Loxone [iphone]

—— Run into issues on Loxone? Get help pending when official support gets back to you!

Loxone

Info:

company: Loxone Electronics GmbH

: http://www.loxone.com/enen/landing-pages/app-feedback.html

: www.loxone.com

Chat with our AI-based Loxone Support

🛠️ Common Loxone Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

occasional hiccups

Fix: 1. Restart the Loxone app: Close the app completely by swiping it away in the app switcher, then reopen it. This can clear temporary glitche... ⇲

cannot update mini server directly from app

Fix: 1. Use a web browser: Open a web browser on your iPhone and enter the IP address of your mini server to access its web interface. From there... ⇲

Account issue

locks user out after password is forgotten

Fix: 1. Use the password recovery option: If available, use the 'Forgot Password' feature on the login screen to reset your password via email. 2... ⇲

Crashes issue

stopped functioning on iPhone

Fix: 1. Restart your iPhone: A simple restart can often resolve app issues. 2. Check for app updates: Go to the App Store and check if there is a... ⇲

UI issue

not intuitive

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Refer to the user ma... ⇲

fast access from icon button not working

Fix: 1. Reconfigure the icon button: Go into the app settings and check if the icon button is properly configured to perform the desired action.... ⇲

Settings issue

difficult climate controls management

Fix: 1. Use preset modes: If available, utilize preset climate control modes (like 'Home', 'Away', 'Night') to simplify management. 2. Create rou... ⇲

switches act as thermostats

Fix: 1. Reconfigure settings: Access the settings for your switches in the app and check if you can disable the thermostat function or adjust its... ⇲

three layers deep to change temperature settings

Fix: 1. Create shortcuts: If the app allows, create shortcuts or quick access buttons for frequently used temperature settings to reduce the numb... ⇲

awkward scheduling

Fix: 1. Use a calendar integration: If the app supports it, integrate your calendar to automate scheduling based on your events. 2. Set reminders... ⇲

overrides last only a few hours

Fix: 1. Adjust override settings: Check the app settings to see if you can extend the duration of overrides. 2. Use manual settings: Instead of r... ⇲

Compatibility issue

not iPhone X compatible

Fix: 1. Update the app: Ensure you have the latest version of the Loxone app, as updates may include compatibility fixes. 2. Check for iOS update... ⇲