fix problems on EMembership Card [iphone]

—— Run into issues on EMembership Card? Get help pending when official support gets back to you!

eMembership Card

Info:

company: InfiCare Technologies

: http://museumanywhere.com/

Chat with our AI-based eMembership Card Support

🛠️ Common eMembership Card Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

eMembership Card crashes when navigating to second user

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the eMembership C... ⇲

eMembership Card does not load membership cards

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resolves the issue. 2. Try logging ou... ⇲

UI issue

Add to wallet option missing

Fix: 1. Check if your membership card is eligible for Apple Wallet. Not all cards support this feature. 2. If eligible, try restarting the app an... ⇲

Loading issue

eMembership Card cycles with 'loading institutions' message

Fix: 1. Check your internet connection. A weak connection can cause loading issues. 2. Force close the app and restart it. If the problem continu... ⇲

Updates issue

Membership not updating after renewal

Fix: 1. Log out of your account and log back in to refresh your membership status. 2. Check for any updates to the app that may address this issu... ⇲

Compatibility issue

Barcode not available on Apple Watch

Fix: 1. Ensure that the eMembership Card app is installed on your Apple Watch. 2. Open the iPhone app, navigate to your membership card, and look... ⇲

eMembership Card is not compatible with certain devices

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. 2. If your device is not compatible... ⇲

Bugs issue

eMembership Card is buggy and unresponsive

Fix: 1. Close the app and restart your iPhone to clear any temporary glitches. 2. Check for updates in the App Store and install any available up... ⇲

Search issue

No results found when searching for institutions

Fix: 1. Ensure you are entering the correct name or keywords for the institution. 2. Check your internet connection, as a weak connection can aff... ⇲

Syncing issue

eMembership Card requires re-entering information each time

Fix: 1. Ensure that you are logged into your account. If you are not, the app may not save your information. 2. Check the app settings to see if... ⇲

Customization issue

Brightness needs to be manually adjusted for scanning

Fix: 1. Adjust your iPhone's brightness settings by going to Settings > Display & Brightness and increasing the brightness. 2. Use the Control Ce... ⇲

Support issue

Customer service response time is slow

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact customer service. 2. Use any available... ⇲

Privacy issue

eMembership Card does not collect user data

Fix: 1. Review the app's privacy settings to see if there are options to enable data collection. 2. Check the app's terms of service or privacy p... ⇲