fix problems on CoospoRide [iphone]

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—— Run into issues on CoospoRide? Get help pending when official support gets back to you!

CoospoRide
Info:
company: Shenzhen CooSpo Tech Co., Ltd.
: http://www.coospo.com
: www.coospo.com
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Syncing issue

Cannot sync with Strava

Fix: 1. Open the CoospoRide app and navigate to the settings. 2. Look for the option to connect to Strava and ensure you are logged in with the c... ⇲

Complicated sync process

Fix: 1. Ensure you are following the correct steps to sync: Open the app, connect your device, and select the sync option. 2. Refer to the user m... ⇲

Requires login to sync data

Fix: 1. If you find the login process cumbersome, consider using a password manager to store your credentials for quick access. 2. Check if the a... ⇲

No guidance for heart rate monitor syncing

Fix: 1. Refer to the user manual for both the CoospoRide app and your heart rate monitor for specific syncing instructions. 2. Check the app's he... ⇲
 
Freezing issue

CoospoRide freezes during countdown

Fix: 1. Close the CoospoRide app completely by swiping up from the bottom of the screen and swiping the app off the screen. 2. Restart your iPhon... ⇲
 
Privacy issue

Excessive data collection

Fix: 1. Review the app's privacy settings by going to Settings > Privacy on your iPhone. 2. Limit the permissions granted to CoospoRide, such as... ⇲
 
Customization issue

No dark mode

Fix: 1. Check if the app has a built-in dark mode option in its settings. If not, you can enable dark mode system-wide on your iPhone by going to... ⇲
 
UI issue

Summary map not displaying after update

Fix: 1. Restart the app and check if the map displays correctly. 2. If not, try uninstalling and reinstalling the app to reset any corrupted file... ⇲
 
Network issue

Network error during login

Fix: 1. Ensure you have a stable internet connection. 2. Restart your iPhone and try logging in again. 3. Clear the app's cache by deleting and r... ⇲

Useless due to persistent network errors

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data. 2. Restart your iPhone to refresh the network settings. 3. Del... ⇲
 
Installation issue

Difficult setup process

Fix: 1. Follow the setup instructions step-by-step as outlined in the user manual. 2. Take notes during the setup process to help you remember ea... ⇲
 
Backup issue

CoospoRide lost all rides

Fix: 1. Check if the rides are saved in the cloud or on your device. Go to the app settings and look for backup options. 2. If you have previousl... ⇲
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 what users are saying
Bad experience
55.3%

Good experience
31.6%

Neutral
13.2%

~ from our NLP analysis of 38 combined software ratings.

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 Private Data CoospoRide collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics