fix problems on TransLoc [iphone]

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—— Run into issues on TransLoc? Get help pending when official support gets back to you!

TransLoc
Info:
company: TransLoc Inc.
: http://transloc.com
: transloc.com
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Updates issue

Inaccurate arrival times

Fix: 1. Check for Updates: Ensure that the app is updated to the latest version, as updates may include improvements to arrival time accuracy. 2.... ⇲

Routes not updated

Fix: 1. Refresh Data: Pull down on the main screen of the app to refresh the data. This can help load the latest route information. 2. Check for... ⇲

Limited functionality compared to previous app

Fix: 1. Explore New Features: Take time to explore the new app thoroughly. Some features may have been moved or renamed, so familiarize yourself... ⇲

No access to bus schedules

Fix: 1. Visit Transit Authority Website: Check the official website of your local transit authority for bus schedules that may not be available i... ⇲
 
UI issue

Poor user interface

Fix: 1. Familiarize with the App: Spend some time exploring the app to understand its layout and features. Sometimes, user interfaces can be conf... ⇲

Cannot view all routes at once

Fix: 1. Use the Map View: Switch to the map view if available, as it may allow you to see multiple routes at once instead of a list view. 2. Zoom... ⇲

Confusing layout

Fix: 1. Explore Tutorials: Look for any tutorials or help sections within the app that can guide you through its layout and features. 2. Take Not... ⇲
 
Location issue

Location tracking issues

Fix: 1. Enable Location Services: Go to Settings > Privacy > Location Services and ensure that it is turned on for TransLoc. Set it to 'While Usi... ⇲
 
Slow issue

Slow map updates

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as slow updates can be due to poor connectivity. Switch between... ⇲
 
Notifications issue

Missing notification features

Fix: 1. Enable Notifications: Go to Settings > Notifications > TransLoc and ensure that notifications are enabled. Adjust settings to allow alert... ⇲
 
Customization issue

Inability to manually select routes

Fix: 1. Use the Search Function: If the app has a search feature, use it to find specific routes instead of relying on a manual selection. 2. Che... ⇲

No option to save favorite routes

Fix: 1. Use Bookmarks: If the app allows, bookmark frequently used routes for easier access. 2. Create a List: Manually keep a list of your favor... ⇲
 
Glitches issue

Disappearing bus icons

Fix: 1. Refresh the Map: Pull down on the map to refresh the data, which may help restore the bus icons. 2. Check for Updates: Ensure the app is... ⇲
 
Compatibility issue

No landscape mode for iPadOS

Fix: 1. Rotate the Device: Ensure that your iPad is not locked in portrait mode. Swipe down from the top-right corner to access the Control Cente... ⇲
 
Privacy issue

TransLoc requires constant location sharing

Fix: 1. Adjust Location Settings: Go to Settings > Privacy > Location Services and set TransLoc to 'While Using the App' instead of 'Always'. Thi... ⇲
 
Bugs issue

Inconsistent bus arrival predictions

Fix: 1. Check for Updates: Ensure the app is updated to the latest version, as updates may improve prediction accuracy. 2. Compare with Official... ⇲
 
Support issue

Limited support for planning trips

Fix: 1. Use Alternative Planning Tools: Consider using other apps or websites that specialize in trip planning for public transit. 2. Manually Pl... ⇲
 
Loading issue

TransLoc fails to load routes

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it improves loa... ⇲
 
Network issue

Unreliable service during off-peak hours

Fix: 1. Check Service Alerts: Visit the transit authority's website or social media for any alerts regarding service changes during off-peak hour... ⇲
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 what users are saying
Bad experience
58.6%

Good experience
38.7%

Neutral
2.6%

~ from our NLP analysis of 1,436 combined software ratings.

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 Private Data TransLoc collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info