fix problems on Sono [iphone]

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—— Run into issues on Sono? Get help pending when official support gets back to you!

Sono - S1 & S2 Speaker Control
Info:
company: Fiision Studio Company Limited
: https://fiisionstudio.com
: fiisionstudio.com
Chat with our AI-based Sono Support
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UI issue

Unintuitive interface

Fix: 1. Familiarize yourself with the app by exploring each section. Take notes on where key features are located. 2. Look for online tutorials... ⇲

Sono is not user-friendly

Fix: 1. Take time to explore the app thoroughly, noting where features are located. 2. Look for online tutorials or user guides that can help cl... ⇲
 
Settings issue

Inability to group speakers

Fix: 1. Check the app settings to see if there is an option to create speaker groups. This is often found in the settings or speaker management s... ⇲
 
Payments issue

Requires subscription for functionality

Fix: 1. Review the features available in the free version of the app. Make sure you are utilizing all available options before considering a subs... ⇲

No trial offered

Fix: 1. Look for any limited-time promotions or events that may offer a trial period. 2. Consider reaching out to user communities or forums to... ⇲

Limited functionality without payment

Fix: 1. Explore the free features available in the app to maximize your usage without payment. 2. Look for any alternative apps that provide sim... ⇲

High price for equipment

Fix: 1. Research alternative brands or models that offer similar features at a lower price point. 2. Look for sales, discounts, or refurbished o... ⇲
 
Network issue

Poor connectivity

Fix: 1. Ensure your Wi-Fi signal is strong where the Sono speakers are located. Consider moving the router closer or using a Wi-Fi extender. 2.... ⇲

Sono fails to locate system

Fix: 1. Ensure that Bluetooth and Wi-Fi are enabled on your iPhone, as the app may require both to locate the speakers. 2. Restart the app and y... ⇲
 
Audio issue

Volume control lag

Fix: 1. Check for any software updates for the Sono app and your iPhone. Keeping both updated can help reduce lag. 2. Close any background apps... ⇲

Sound control inconsistent

Fix: 1. Check the speaker settings within the app to ensure they are configured correctly. 2. Restart the app and the speakers to refresh the so... ⇲
 
Updates issue

Updates create more issues

Fix: 1. Before updating the app, check online forums or user reviews to see if others are experiencing issues with the latest version. 2. If an... ⇲

Forced updates make app unusable

Fix: 1. Disable automatic updates for the app to prevent forced updates. Go to Settings > App Store and toggle off 'App Updates'. 2. If an updat... ⇲
 
Compatibility issue

Sono does not recognize system

Fix: 1. Ensure that your Sono speakers are powered on and connected to the same Wi-Fi network as your iPhone. 2. Restart both the app and the sp... ⇲

Inaccessible for older users

Fix: 1. Simplify the app experience for older users by creating a step-by-step guide tailored to their needs. 2. Adjust the display settings on... ⇲
 
Freezing issue

Constantly needs rebooting

Fix: 1. Check for any software updates for both the Sono app and your iPhone. Keeping both updated can help resolve stability issues. 2. Clear t... ⇲
 
Bugs issue

No error messages on failure

Fix: 1. Keep a log of when failures occur and what actions were taken prior to the failure. This can help identify patterns. 2. Check the app's... ⇲
 
Customization issue

Lack of equalizer/booster features

Fix: 1. Explore the app settings to see if there are any hidden audio settings or enhancements that can be adjusted. 2. Consider using a third-p... ⇲
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 what users are saying
Good experience
83.9%

Bad experience
12.7%

Neutral
3.3%

~ from our NLP analysis of 6,598 combined software ratings.

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Clic for Sonos

 Private Data Sono collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Weekly Premium: $1.99 Weekly Premium
  2. Lifetime Premium: $14.99 Lifetime Premium
  3. Lifetime Premium Event: $19.99 Lifetime Premium Event
  4. Weekly Premium: $2.99 Weekly Premium
  5. Weekly Premium: $1.99 Weekly Premium
  6. Yearly Premium: $29.99 Yearly Premium
  7. Monthly Premium: $5.99 Monthly Premium
  8. Monthly: $4.99 Monthly
  9. Monthly Premium: $7.99 Monthly Premium
  10. Lifetime Premium: $24.99 Lifetime Premium