fix problems on EMX Express [iphone]

—— Run into issues on EMX Express? Get help pending when official support gets back to you!

EMX Express

Info:

company: Emirates Post Group

: https://emiratespost.ae/Portal/Article?locale=en-us&pageid=117

: epst.ae

Chat with our AI-based EMX Express Support

🛠️ Common EMX Express Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications aren’t working

Fix: 1. Check Notification Settings: Go to your iPhone's Settings > Notifications > EMX Express. Ensure that 'Allow Notifications' is turned on.... ⇲

Different pages and buttons aren’t responding

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-tap the home button) to view all open apps. Swipe up on EMX Expres... ⇲

Screen issue

Not fitting in the screen properly

Fix: 1. Adjust Display Settings: Go to Settings > Display & Brightness and check if 'View' is set to Standard. If it's set to Zoomed, switch it t... ⇲

Search issue

Cannot get P.O. Box details from the app

Fix: 1. Check Account Settings: Open the app and navigate to your account settings. Ensure that your P.O. Box information is correctly entered an... ⇲

Payments issue

EMX Express doesn’t allow to pay charges

Fix: 1. Verify Payment Method: Check your payment settings within the app. Ensure that your payment method is valid and has sufficient funds. Upd... ⇲

Bugs issue

Application doesn’t work

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available... ⇲

Delivery not on chosen time

Fix: 1. Confirm Delivery Settings: Check your delivery settings within the app to ensure that the chosen time is saved correctly. If not, reselec... ⇲

Settings issue

Impossible to set an address

Fix: 1. Check Location Services: Go to Settings > Privacy > Location Services and ensure that Location Services are enabled for EMX Express. This... ⇲

Compatibility issue

Compatibility issues with iPhone 13 mini

Fix: 1. Update the App: Ensure that you have the latest version of EMX Express installed, as updates often include compatibility fixes for newer... ⇲

Updates issue

Recent visual update caused issues

Fix: 1. Check for App Updates: Sometimes, a subsequent update is released to fix issues caused by a previous update. Go to the App Store and chec... ⇲