A. 1. Close other applications: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view all open apps. Swipe up on any apps you are not using to close them. This frees up system resources for CollaNote.
2. Restart the app: Force close CollaNote by swiping it away in the app switcher, then reopen it. This can help reset any temporary glitches causing the freeze.
3. Update the app: Go to the App Store, tap on your profile icon, and scroll down to see if CollaNote has an available update. Updating can fix bugs that may cause freezing.
B. 4. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to the router or switching to a different network.