fix problems on Obilet [iphone]

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—— Run into issues on Obilet? Get help pending when official support gets back to you!

obilet: Otel Uçak Otobüs Araç
Info:
company: OBILET BILISIM SISTEMLERI ANONIM SIRKETI
: http://www.obilet.com
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Account issue

Requires Turkish ID for bookings

Fix: 1. If you do not have a Turkish ID, consider using a friend or family member's ID with their permission. 2. Alternatively, check if the app... ⇲

obilet does not recognize valid HES code

Fix: 1. Double-check that you are entering the HES code correctly, ensuring there are no typos or extra spaces. 2. Ensure that your HES code is... ⇲
 
Bugs issue

Calendar displays incorrect day names

Fix: 1. Check your iPhone's language and region settings. Go to Settings > General > Language & Region and ensure they are set correctly. 2. If... ⇲

Inconsistent ticket pricing

Fix: 1. Clear your app cache by deleting and reinstalling the app to ensure you are viewing the most current prices. 2. Compare prices across di... ⇲

obilet lacks reliability

Fix: 1. Regularly update the app to ensure you have the latest features and bug fixes. 2. Use the app during off-peak hours to avoid server over... ⇲
 
Customization issue

English language option not available

Fix: 1. Change your iPhone's language to Turkish temporarily to see if the app adjusts accordingly. Go to Settings > General > Language & Region... ⇲

Limited language support for Arabic

Fix: 1. Change your iPhone's language settings to Arabic to see if the app adjusts accordingly. Go to Settings > General > Language & Region and... ⇲
 
Payments issue

Ticket not received after payment

Fix: 1. Check your email's spam or junk folder to see if the ticket confirmation was misdirected. 2. Ensure that the email address linked to you... ⇲
 
Freezing issue

obilet freezes during transactions

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files if storage is... ⇲
 
UI issue

Booking process is confusing

Fix: 1. Take your time to read each step of the booking process carefully. Look for any tooltips or help icons that may provide additional inform... ⇲

No option to view tickets easily

Fix: 1. Check the app's main menu or settings for a 'My Tickets' or 'Bookings' section where your tickets may be stored. 2. If you cannot find i... ⇲

Difficult navigation for non-Turkish speakers

Fix: 1. Use a translation app to help navigate the app in Turkish. Google Translate can be useful for translating text on the screen. 2. Familia... ⇲
 
Loading issue

Delayed ticket confirmation

Fix: 1. Wait a few minutes and check your email again, as confirmations can sometimes take time to process. 2. Ensure your internet connection i... ⇲
 
Support issue

Unresponsive customer service

Fix: 1. Try reaching out through different channels, such as social media platforms where the app may have a presence. 2. Look for any community... ⇲
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 what users are saying
Good experience
93.7%

Bad experience
3.4%

Neutral
2.8%

~ from our NLP analysis of 1,654 combined software ratings.

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 Private Data obilet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Search History
    • Usage Data
    • Diagnostics