Fix Pilot Flying J errors on iphone

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22 problems reported in the past 24 hours

๐Ÿ”   Select the category that fits your issue:
All
 
Login
App frequently logs users out

๐Ÿ› ๏ธ Check your app settings to ensure that the 'Stay logged in' option is enabled, if available. If not,... show fix »
 
Account
Password reset issues

๐Ÿ› ๏ธ If you're having trouble resetting your password, ensure that you are entering the correct email add... show fix »
App does not save user information

๐Ÿ› ๏ธ Check your app settings to ensure that the option to save user information is enabled. If not, try u... show fix »
 
Bugs
Inconsistent mobile fueling functionality

๐Ÿ› ๏ธ Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Serv... show fix »
Inability to reserve multiple showers

๐Ÿ› ๏ธ Check if the app has a limit on the number of showers you can reserve at one time. If it does, consi... show fix »
Difficulty reserving parking through the app

๐Ÿ› ๏ธ Make sure you are selecting the correct location and date for your parking reservation. Double-check... show fix »
Inability to report restroom cleanliness

๐Ÿ› ๏ธ If the app does not have a feature to report restroom cleanliness, consider using a feedback form on... show fix »
Points system discrepancies

๐Ÿ› ๏ธ Verify that you are logged into the correct account associated with your points. Sometimes users may... show fix »
 
Network
Poor app performance in low reception areas

๐Ÿ› ๏ธ Before using the app in low reception areas, download any necessary information (like fuel prices or... show fix »
Connection issues when using the app

๐Ÿ› ๏ธ Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see... show fix »
 
Crashes
Animations cause app crashes

๐Ÿ› ๏ธ Disable animations on your iPhone to see if it improves app stability. Go to Settings > Accessibilit... show fix »
 
Payments
Credit card payment issues

๐Ÿ› ๏ธ Ensure that your credit card information is entered correctly in the app. Go to your account setting... show fix »
Limited support for Apple Pay

๐Ÿ› ๏ธ Check if your version of the app supports Apple Pay. If it does not, consider using a different paym... show fix »
Inability to add payment methods

๐Ÿ› ๏ธ Check if there are any restrictions on the type of payment methods you can add. Ensure that you are... show fix »
 
Support
Slow response times for customer service

๐Ÿ› ๏ธ Check the app for any FAQs or help sections that may provide immediate answers to your questions, wh... show fix »
 
UI
App navigation is not intuitive

๐Ÿ› ๏ธ Familiarize yourself with the app by exploring all its features and settings. Take a few minutes to... show fix »
 
Updates
Frequent app updates disrupt usage

๐Ÿ› ๏ธ Set your app updates to manual in the App Store settings. Go to Settings > App Store and toggle off... show fix »
 
Compatibility
App does not support new fuel stations

๐Ÿ› ๏ธ Check for app updates regularly, as new fuel stations may be added in future updates. Go to the App... show fix »
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 Contact Support
Developer:
Pilot Flying J
Email:
  https://www.pilotflyingj.com
Website:
๐ŸŒ www.pilotflyingj.com
Terms/Privacy:
โš”๏ธ https://www.pilotflyingj.com/privacy-policy
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 Private Data Pilot Flying J collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
90.3%

Negative experience
6.4%

Neutral
3.2%

~ from our NLP analysis of 31,208 combined software ratings.