fix problems on Papa Gino's [iphone]

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—— Run into issues on Papa Gino's? Get help pending when official support gets back to you!

Papa Gino's - Order Online
Info:
company: New England Authentic Eats LLC.
: https://papaginos.com/contact-us
: papaginos.com
Chat with our AI-based Papa Gino's Support
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Bugs issue

Inability to apply rewards

Fix: 1. Ensure you are logged into the correct account that has the rewards. Check your account settings to confirm. 2. Verify that your rewards... ⇲

Order history not visible

Fix: 1. Ensure you are logged into the correct account. Log out and log back in to refresh your session. 2. Check if there are any filters applie... ⇲

Papa Gino's does not recognize local store

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and ensure it is set to 'While Using... ⇲

Inconsistent promo code functionality

Fix: 1. Double-check the promo code for any typos or expiration dates. 2. Ensure that the promo code is applicable to the items in your cart. O... ⇲

Papa Gino's does not save orders

Fix: 1. Ensure you are logged into your account before placing an order. 2. Check your app settings to see if there is an option to save orders o... ⇲

Rewards points not being credited

Fix: 1. Ensure you are logged into the correct account when placing orders. 2. Check the app's rewards section to see if there are any pending po... ⇲
 
Account issue

Password reset issues

Fix: 1. Ensure you are using the correct email address associated with your account. Check for typos. 2. If you are not receiving the password re... ⇲
 
Payments issue

Payment processing errors

Fix: 1. Check your payment method to ensure it is valid and has sufficient funds. 2. Ensure that your billing address matches the one associated... ⇲

Inability to modify payment details

Fix: 1. Go to your account settings and look for payment options. Ensure you are logged in. 2. If you cannot modify payment details, try logging... ⇲

Papa Gino's does not allow in-store payment

Fix: 1. Check the app settings to see if there is an option to enable in-store payments. 2. If in-store payment is not available, consider using... ⇲
 
Glitches issue

Cart gets stuck in error loop

Fix: 1. Clear the app's cache as previously mentioned to remove any corrupted data. 2. Try removing all items from your cart and then adding them... ⇲

Glitches in navigation

Fix: 1. Restart the app to refresh the navigation interface. 2. Ensure your app is updated to the latest version available in the App Store. OR... ⇲
 
Compatibility issue

Missing features from old app

Fix: 1. Familiarize yourself with the new app layout and features. Check the app's help section for guidance on new functionalities. 2. Look for... ⇲
 
Support issue

Long wait times for customer service response

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact customer service. 2. Use the app's cha... ⇲
 
Login issue

Difficulties with account login

Fix: 1. Ensure you are entering the correct username and password. Check for case sensitivity. 2. If you have forgotten your password, use the pa... ⇲
 
UI issue

Papa Gino's design is unappealing

Fix: 1. Provide feedback through the app's feedback feature if available, but focus on using the app as it is for now. 2. Familiarize yourself wi... ⇲
 
Customization issue

Lack of extra topping options

Fix: 1. Check if the app has a 'special instructions' section where you can request extra toppings. 2. If the app does not allow for extra toppin... ⇲
 
Updates issue

Frequent app updates required

Fix: 1. Enable automatic updates for the app by going to Settings > App Store and turning on 'App Updates'. 2. Regularly check the App Store for... ⇲
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 what users are saying
Good experience
92.2%

Bad experience
5.0%

Neutral
2.8%

~ from our NLP analysis of 12,428 combined software ratings.

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 Private Data Papa Gino's collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Usage Data
    • Diagnostics