fix problems on Investing.com [iphone]

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—— Run into issues on Investing.com? Get help pending when official support gets back to you!

Investing.com: Stock Market
Info:
company: Fusion Media Limited
: https://www.investing.com/about-us/contact-us
: www.investing.com
Chat with our AI-based Investing.com Support
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Notifications issue

Alerts feature is delayed

Fix: Check your notification settings in the app. Go to the settings menu, find 'Notifications', and ensure that alerts are enabled and set to th... ⇲

Notification bubble won't clear

Fix: Try force-closing the app. Double-tap the home button or swipe up from the bottom of the screen (depending on your iPhone model) to view ope... ⇲

Inconsistent breaking news updates

Fix: Check your notification settings to ensure that breaking news alerts are enabled. Go to the app settings and look for 'News' or 'Alerts' to... ⇲
 
Customization issue

Widget functionality is limited

Fix: Explore the widget settings by long-pressing the widget on your home screen and selecting 'Edit Widget'. This may allow you to customize the... ⇲

Limited ability to edit widgets

Fix: Check if there are any updates available for the app that may enhance widget functionality. Go to the App Store and look for updates. OR... ⇲
 
UI issue

Portfolio summary lacks position value

Fix: Check if there is an option in the app settings to enable detailed views or summaries. Look for a 'Portfolio' or 'Holdings' section and see... ⇲

Missing day information in calendar events

Fix: Check the calendar settings within the app to ensure that all relevant information is being displayed. Look for options to customize the cal... ⇲
 
Loading issue

Investing.com takes a long time to load

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Investing.com, and check for updates. An updated app... ⇲
 
Settings issue

Unsubscription process for emails is complicated

Fix: Look for an 'Unsubscribe' link at the bottom of any email you receive from Investing.com. This is often the easiest way to unsubscribe from... ⇲

Difficult to unsubscribe from services

Fix: Look for an 'Unsubscribe' option in the app settings or within the service itself. This is often the easiest way to manage subscriptions.... ⇲

No method to address reinvested dividends

Fix: Manually track reinvested dividends by creating a separate entry in your portfolio or using a spreadsheet to record these transactions. OR... ⇲
 
Slow issue

Slow response to symbol updates

Fix: Check your internet connection. A slow or unstable connection can cause delays in symbol updates. Try switching between Wi-Fi and cellular d... ⇲
 
Updates issue

Recent updates made navigation difficult

Fix: Explore the app's help or tutorial section to familiarize yourself with any new navigation features. This can help you adapt to changes more... ⇲
 
Payments issue

Foreign transaction fees apply

Fix: Review your account settings to see if there are options to manage or reduce foreign transaction fees. Some apps allow you to select a prima... ⇲

No option to change payment information

Fix: Check the account settings within the app. Look for a 'Payment Information' or 'Billing' section where you may be able to update your paymen... ⇲
 
Freezing issue

Investing.com freezes during use

Fix: Force close the app and restart it. This can help resolve temporary glitches that cause freezing. If the problem persists, try restarting yo... ⇲
 
Content issue

Bias in news articles

Fix: To mitigate bias, consider cross-referencing news articles with other financial news sources. This can provide a more balanced view of the i... ⇲
 
Ads issue

Ads are intrusive and hard to close

Fix: Try adjusting your ad preferences in the app settings, if available. Some apps allow you to limit the types of ads you see. OR If ads are... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.9%

Bad experience
3.1%

Neutral
2.0%

~ from our NLP analysis of 31,158 combined software ratings.

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 Private Data Investing.com collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Investing Pro Monthly: $15.99 Outsmart the Market
  2. Investing Pro Yearly: $167.99 Outsmart the Market
  3. Ads-Free: $99.99 Ads will be removed permanently
  4. Ads-Free: $124.99 Ads will be removed permanently
  5. Ads-Free: $124.99 Ads will be removed permanently