fix problems on MetaTrader 5 [iphone]

—— Run into issues on MetaTrader 5? Get help pending when official support gets back to you!

MetaTrader 5

Info:

company: MetaQuotes Software Corp.

: https://www.metatrader5.com/en/company/contacts

: www.metatrader5.com

Chat with our AI-based MetaTrader 5 Support

🛠️ Common MetaTrader 5 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate market data compared to TradingView

Fix: Check your data feed settings in MetaTrader 5. Go to 'Tools' > 'Options' > 'Server' and ensure you are connected to a reliable server. You m... ⇲

Glitches causing unexpected losses

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for MetaTrader 5, and check for updates. Updates often fi... ⇲

Network issue

Slow server connection

Fix: Switch to a different server within the app. Go to 'Tools' > 'Options' > 'Server' and select a server that is geographically closer to your... ⇲

Notifications issue

Lack of mobile alerts

Fix: Enable push notifications in the app. Go to 'Settings' > 'Notifications' and ensure that notifications are turned on for MetaTrader 5. You c... ⇲

UI issue

Inability to zoom vertically on charts

Fix: Use the pinch-to-zoom gesture on your iPhone to zoom in and out on the chart. If this is not working, check if your touch sensitivity settin... ⇲

No quick close option on the chart screen

Fix: Use the 'Trade' tab at the bottom of the screen to quickly close positions. Tap on the position you want to close and select 'Close'. OR... ⇲

Issues with displaying indicators on secondary charts

Fix: Ensure that the indicators are properly applied to the secondary chart. Tap on the chart, select 'Indicators', and make sure they are activa... ⇲

Syncing issue

Disappearance of saved analysis after app closure

Fix: Ensure you are saving your analysis properly. After making changes, tap on 'File' > 'Save As' to ensure your analysis is saved before closin... ⇲

Search issue

Difficulty in finding reliable brokers

Fix: Use online resources and forums to research brokers that are compatible with MetaTrader 5. Websites like Forex Peace Army or Trustpilot can... ⇲

Security issue

Fake brokerages operating on the platform

Fix: Always verify the broker's regulatory status before opening an account. Look for brokers that are regulated by recognized authorities such a... ⇲

Customization issue

Limited customization options for chart layout

Fix: Explore the 'Chart' settings in the app. Tap on the chart, then select 'Properties' to adjust colors, grid lines, and other visual elements... ⇲

Need for a button to hide indicators temporarily

Fix: Use the 'Indicators' menu to toggle visibility. Tap on the chart, select 'Indicators', and uncheck the indicators you want to hide temporari... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.9%

Bad experience

2.9%

Neutral

2.2%

~ from our NLP analysis of 41,978 combined software ratings.

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Private Data MetaTrader 5 collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics