fix problems on Sleep Number [iphone]

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—— Run into issues on Sleep Number? Get help pending when official support gets back to you!

Sleep Number
Info:
company: Sleep Number Corporation
: http://www.sleepnumber.com/sn/en/support/sleepiq-sleep-tracker
: www.sleepnumber.com
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Bugs issue

Sleep Number does not recognize naps

Fix: Manually log your naps in the app. Look for a 'Log Sleep' or 'Add Nap' feature in the app where you can input the duration and time of your... ⇲

Randomly removes sleep sessions

Fix: Ensure that you are saving your sleep sessions properly. After each sleep, check if there is a 'Save' button that needs to be pressed to kee... ⇲

Inconsistent data reporting

Fix: Ensure that your Sleep Number bed is properly connected to the app. Check the Bluetooth and WiFi settings as mentioned earlier. A stable con... ⇲

Sleep Number fails to track sleep on some nights

Fix: Make sure that the app is running in the background while you sleep. Check your iPhone's settings under 'Settings' > 'Privacy' > 'Background... ⇲

Inaccurate ideal sleep schedule adjustments

Fix: Review your sleep habits and adjust the settings manually based on your personal preferences rather than relying solely on the app's recomme... ⇲
 
Network issue

Connectivity issues with Bluetooth and WiFi

Fix: Ensure that your iPhone's Bluetooth and WiFi are turned on. Go to 'Settings' > 'Bluetooth' and 'Settings' > 'WiFi' to check. If they are on... ⇲
 
UI issue

Difficult user interface

Fix: Take some time to familiarize yourself with the app's layout. Explore each section of the app to understand where different features are loc... ⇲
 
Settings issue

Inability to set multiple schedules

Fix: If the app does not support multiple schedules, consider using a calendar app to set reminders for different sleep schedules. You can manual... ⇲

No reset button for bed setup

Fix: If there is no reset button, try unplugging the bed for a few minutes and then plugging it back in. This can sometimes reset the settings.... ⇲
 
Privacy issue

Sleep Number does not allow for independent user data

Fix: If the app does not support multiple user profiles, consider creating a shared account with a unique identifier for each user. This way, you... ⇲

Lack of user control over tracking

Fix: Explore the app settings to see if there are options to customize what data is tracked. Look for sections like 'Tracking Preferences' or 'Da... ⇲
 
Customization issue

Limited preset options for bed positions

Fix: Explore the app for any customization options under 'Bed Positions'. If there are limited presets, consider manually adjusting the bed to yo... ⇲
 
Slow issue

Slow app performance

Fix: Close any background apps running on your iPhone to free up resources. Double-tap the home button (or swipe up from the bottom on newer mode... ⇲
 
Registration issue

Complex registration process for multiple users

Fix: Follow the registration process step-by-step and ensure that you have all necessary information ready, such as email addresses and passwords... ⇲
 
Support issue

Unresponsive customer service

Fix: Check the app for a FAQ or help section that may provide answers to common issues without needing to contact customer service. OR Join on... ⇲
 
Ads issue

Ads introduced in the app

Fix: Look for an option in the app settings to disable ads, which may be available for premium users. If not, consider providing feedback through... ⇲
 
Loading issue

Sleep Number reloads slowly

Fix: Clear the app's cache and data as mentioned earlier. This can help improve loading times. Additionally, ensure that your iPhone has enough s... ⇲
 
Features issue

Limited features for controlling bed functions

Fix: Explore the app thoroughly for any hidden features or settings that may not be immediately visible. Sometimes, features are located in subme... ⇲
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 what users are saying
Good experience
78.2%

Bad experience
14.3%

Neutral
7.5%

~ from our NLP analysis of 27,030 combined software ratings.

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 Private Data Sleep Number collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics