fix problems on EOBD Facile [iphone]

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—— Run into issues on EOBD Facile? Get help pending when official support gets back to you!

EOBD Facile: OBD 2 Car Scanner
Info:
company: OUTILS OBD FACILE SARL
: https://www.klavkarr.com/contact.php
: www.outilsobdfacile.com
Chat with our AI-based EOBD Facile Support
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Network issue

Difficult to connect with Bluetooth

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth on your iPhone and make sure Bluetooth is turned on. Also, ensure that your OBD2... ⇲

Inconsistent connection with OBD tool

Fix: 1. Ensure proper pairing: Make sure your OBD2 tool is properly paired with your iPhone. Forget the device in Bluetooth settings and re-pair... ⇲
 
Bugs issue

Inaccurate fault code reporting

Fix: 1. Verify the OBD2 device: Ensure that your OBD2 scanner is compatible with your vehicle and functioning correctly. If possible, test it wit... ⇲
 
Compatibility issue

Limited compatibility with certain vehicles

Fix: 1. Check compatibility: Before using the app, check the list of compatible vehicles on the EOBD Facile website or in the app description to... ⇲
 
Crashes issue

Crashes during performance metrics viewing

Fix: 1. Restart the app: Close the app completely and reopen it to see if the crash persists when viewing performance metrics. 2. Reduce data loa... ⇲

EOBD Facile closes randomly

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes. Hold down the power button and slide to power off, then turn it back... ⇲
 
Updates issue

Basic features not functioning after upgrade

Fix: 1. Reinstall the app: Delete the EOBD Facile app from your iPhone and reinstall it from the App Store. This can resolve issues caused by cor... ⇲
 
Support issue

Poor customer support for troubleshooting

Fix: 1. Utilize online resources: Check the EOBD Facile website for FAQs, user manuals, or troubleshooting guides that may address your issue. 2.... ⇲
 
Pricing issue

Overpriced compared to alternatives

Fix: 1. Research alternatives: Look for other OBD2 scanner apps that offer similar features at a lower price. Read reviews and compare functional... ⇲
 
Features issue

Limited diagnostic data provided

Fix: 1. Explore app settings: Check if there are settings within the app that allow you to customize the data displayed or the depth of diagnosti... ⇲

Lacks important diagnostic features

Fix: 1. Identify needed features: Make a list of the specific diagnostic features you require and compare them with other OBD2 scanner apps to fi... ⇲
 
Installation issue

Difficult setup process

Fix: 1. Follow setup guides: Refer to the user manual or online setup guides provided by EOBD Facile to ensure you are following the correct step... ⇲
 
Policy issue

No return policy for unsatisfied customers

Fix: 1. Review app features before purchase: Before making any purchases within the app, thoroughly review the features and user reviews to ensur... ⇲
 
Payments issue

Requires premium features for useful information

Fix: 1. Assess your needs: Determine which premium features are essential for your use. If the free version does not meet your needs, consider wh... ⇲
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 what users are saying
Good experience
88.8%

Bad experience
6.4%

Neutral
4.9%

~ from our NLP analysis of 4,203 combined software ratings.

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 Private Data EOBD Facile collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Basic Edition: $19.99 Access to Premium function : Clearing trouble codes, display live data's inside a chart view or a map view, view advanced diagnostic data.
  2. Plus edition: $39.99 Include all functions of the basic edition + Generate report of the diagnosis you can print and share with your customer + Advanced chart option, reload data + New performance test
  3. Upgrade to Plus Edition: $20.99 Allow to move up from Basic Edition to Plus Edition Plus Edition : - Generate report of the diagnosis you can print and share with your customer - Advanced chart option, reload data