fix problems on CheapTickets Hotels & Flights [iphone]

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CheapTickets Hotels & Flights
Info:
company: CheapTickets
: http://faq.cheaptickets.com
: www.cheaptickets.com
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Payments issue

Difficulty obtaining refunds

Fix: To streamline the refund process, ensure you have all necessary documentation ready, including your booking confirmation and any corresponde... ⇲

Overcharging for upgrades

Fix: Before accepting any upgrade offers, research the standard prices for those upgrades on the airline's website. This will help you identify i... ⇲

Delayed refunds

Fix: Keep track of your refund request and follow up regularly. Use the app or website to check the status of your refund and document all commun... ⇲
 
Updates issue

Inaccurate flight information

Fix: Always cross-check flight information with the airline's official website or app. If you notice discrepancies, report them immediately throu... ⇲
 
Privacy issue

Unclear insurance policies

Fix: Before purchasing insurance, read the policy details carefully to understand what is covered and what is not. Look for FAQs or customer revi... ⇲
 
Bookings issue

Booking issues with hotels

Fix: Double-check your booking details before finalizing the reservation. If you encounter issues, try rebooking through the app or website, ensu... ⇲

Inconsistent reservation details

Fix: After booking, confirm all reservation details immediately and take screenshots for your records. This can help you address any discrepancie... ⇲
 
Ads issue

Misleading pricing

Fix: Always read the fine print before booking to understand all fees and charges associated with your reservation. This can help you avoid surpr... ⇲
 
Bugs issue

Technical difficulties with app

Fix: Ensure your app is updated to the latest version, as updates often fix bugs and improve performance. If issues persist, try uninstalling and... ⇲
 
Support issue

Lack of support for changes

Fix: Familiarize yourself with the app's change policy before booking. If you need to make changes, do so as soon as possible to avoid additional... ⇲

Inability to reach live representatives

Fix: Try using the app's chat feature, as it may connect you to a representative faster than calling. Be persistent and try different times of da... ⇲

Inadequate customer support during crises

Fix: In case of a crisis, prioritize contacting the airline or hotel directly, as they may have dedicated teams for handling emergencies. Use the... ⇲
 
Settings issue

Confusing cancellation process

Fix: Review the cancellation policy thoroughly before booking. Make notes of any deadlines or fees associated with cancellations to avoid confusi... ⇲
 
Notifications issue

Poor communication regarding changes

Fix: Regularly check your email and app notifications for updates regarding your bookings. Ensure your contact information is up to date in the a... ⇲
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 what users are saying
Good experience
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Bad experience
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~ from our NLP analysis of 97,695 combined software ratings.

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 Private Data CheapTickets Hotels & Flights collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics