fix problems on OneMail [iphone]

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—— Run into issues on OneMail? Get help pending when official support gets back to you!

OneMail - Email by Nouvelware
Info:
company: Nouvelware
: https://nouvelware.com
: nouvelware.com
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Login issue

Repeated password prompts

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. A weak connection can cause repeated prompts. 2. R... ⇲
 
Network issue

Fails to retrieve emails

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. A poor connection can prevent email r... ⇲
 
Glitches issue

Glitchy performance

Fix: 1. Close other apps: If you have many apps running in the background, it can slow down performance. Close unnecessary apps by swiping them a... ⇲
 
Crashes issue

Randomly closes

Fix: 1. Update the app: Go to the App Store and check for updates for OneMail. Developers often release updates to fix stability issues. 2. Free... ⇲

OneMail crashes when adding accounts

Fix: 1. Restart the app: Close OneMail and reopen it before attempting to add an account again. 2. Check for app updates: Ensure you are using th... ⇲
 
Slow issue

Slow to refresh

Fix: 1. Check your internet connection: Ensure you have a stable connection. Switch between Wi-Fi and cellular data to see if performance improve... ⇲
 
Notifications issue

No push notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > OneMail and ensure that notifications are enabled. Make sure 'Allow Notific... ⇲
 
Syncing issue

Does not sync with AOL inbox

Fix: 1. Verify account settings: Go to the app settings and check that your AOL account settings (IMAP/SMTP) are correctly configured. Ensure tha... ⇲
 
Messages issue

Cannot delete multiple messages

Fix: 1. Use the edit feature: In the inbox, look for an 'Edit' button. Tap it, select multiple emails, and then choose the delete option. 2. Chec... ⇲
 
Printing issue

Cannot print emails

Fix: 1. Use the share feature: Open the email you want to print, tap the share icon, and select 'Print' if your printer is AirPrint compatible. 2... ⇲
 
Ads issue

Inability to read emails due to ads

Fix: 1. Check for an ad-free version: Some apps offer a premium version that removes ads. Check if OneMail has this option in the app settings. 2... ⇲
 
Compatibility issue

Does not support Exchange

Fix: 1. Use a different email app: If you need Exchange support, consider using an alternative email app that explicitly states compatibility wit... ⇲
 
Screen issue

OneMail opens to a red screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom) and swipe up on OneMail to close it. Reopen the app to se... ⇲
 
Support issue

No communication from support

Fix: 1. Check the app for help resources: Look for a help or FAQ section within the app that may provide answers to common issues. 2. Search onli... ⇲
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 what users are saying
Good experience
87.3%

Bad experience
11.6%

Neutral
1.1%

~ from our NLP analysis of 276 combined software ratings.

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 Private Data OneMail collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. OneMail Plus: $1.99 Monthly subscription
  2. OneMail Plus! Monthly: $1.99 Monthly subscription
  3. OneMail Plus! Yearly: $7.99 Yearly subscription
  4. OneMail Plus: $7.99 Yearly subscription