fix problems on Stingray Music [iphone]

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—— Run into issues on Stingray Music? Get help pending when official support gets back to you!

Stingray Music: 100s of DJs
Info:
company: Stingray Group Inc.
: https://music.stingray.com/en/support
: music.stingray.com
Chat with our AI-based Stingray Music Support
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Compatibility issue

Stingray Music is buggy with Apple CarPlay

Fix: Ensure that both your iPhone and the Stingray Music app are updated to the latest versions. Go to Settings > General > Software Update for y... ⇲
 
Slow issue

Slow to start music selections

Fix: Check your internet connection. A slow or unstable connection can cause delays in loading music. Try switching from Wi-Fi to cellular data o... ⇲
 
Privacy issue

Censorship of songs

Fix: If you notice specific songs are censored, check if there are settings within the app that allow you to toggle explicit content. Go to Setti... ⇲
 
UI issue

No option to see current song before selecting a station

Fix: Explore the app's interface thoroughly. Some apps have hidden features or settings that allow you to preview songs. Look for a 'Preview' or... ⇲
 
Account issue

Issues with premium access authentication

Fix: Double-check your premium subscription status. Log into your account on the Stingray Music website to verify that your subscription is activ... ⇲
 
Customization issue

Limited genre options for smooth jazz

Fix: Explore the app's settings to see if there are any filters or preferences you can adjust to expand genre options. Sometimes, apps allow you... ⇲
 
Bugs issue

Predictable shuffle pattern in playlists

Fix: Try turning off the shuffle feature and then turning it back on. This can sometimes reset the algorithm and provide a more randomized experi... ⇲
 
Notifications issue

Lack of notifications for new playlists or songs

Fix: Check the app's notification settings. Go to Settings > Notifications and ensure that Stingray Music is allowed to send notifications. You m... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.9%

Neutral
1.2%

Bad experience
1.0%

~ from our NLP analysis of 7,963 combined software ratings.

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 Private Data Stingray Music collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Stingray Music Monthly: $3.99 Buy a monthly recurring subscription
  2. Stingray Music Monthly Intro: $3.99 Monthly subscription with introductory price
  3. Stingray Music Monthly Trial: $3.99 Monthly Subscription with Trial
  4. Stingray Music Monthly: $3.99 Buy a monthly recurring subscription
  5. Stingray Music Monthly: $2.99 Monthly Recurring Subscription
  6. Stingray Music Monthly: $4.99 Monthly recurring subscription
  7. Stingray Music Monthly: $3.99 Monthly Recurring Subscription