fix problems on Secret Photo Album [iphone]

​

—— Run into issues on Secret Photo Album? Get help pending when official support gets back to you!

Secret Photo Album - SA
Info:
company: BPMobile
: https://bpmob.com/salbumfree/support/
: bpmobile.com
Chat with our AI-based Secret Photo Album Support
   Hello! How can I assist you?  

characters left:
 
Account issue

Inability to access account without premium subscription

Fix: 1. Review the app's features: Check if there are any free features that allow limited access to your account. Sometimes, basic functionaliti... ⇲

No option to reset pin or recover account

Fix: 1. Check the app settings: Look for any options related to account recovery or security settings. Some apps have hidden options for resettin... ⇲
 
Support issue

Customer support unresponsive

Fix: 1. Check FAQs or help sections: Many apps have a FAQ section that can provide answers to common issues without needing to contact support. 2... ⇲
 
Payments issue

Secret Photo Album requires premium subscription to access previously stored data

Fix: 1. Review your subscription status: Go to Settings > [your name] > Subscriptions to check if you have an active subscription. If not, consid... ⇲
 
Updates issue

Data disappears after app updates

Fix: 1. Backup your data regularly: Before updating the app, ensure you have a backup of your data. Use iCloud or another backup method to save y... ⇲
 
Ads issue

Ads interfere with user experience

Fix: 1. Upgrade to premium: If the ads are too intrusive, consider upgrading to the premium version, which may remove ads. 2. Use ad-blocking fea... ⇲
 
Security issue

Folders remain unlocked after exiting

Fix: 1. Manually lock folders: After exiting the app, ensure you manually lock any folders that need to be secured before closing the app. 2. Che... ⇲
 
Customization issue

Limited editing features

Fix: 1. Use external editing apps: Consider using dedicated photo editing apps to edit your photos before importing them into Secret Photo Album... ⇲
 
Login issue

No login feature for multiple devices

Fix: 1. Use the same Apple ID: Ensure you are using the same Apple ID on all devices to access the app's data. 2. Manually transfer data: If you... ⇲
 
Uploads issue

Exporting multiple photos fails

Fix: 1. Export in smaller batches: Instead of exporting all photos at once, try exporting them in smaller groups to see if that resolves the issu... ⇲
 
Backup issue

Backup process unreliable

Fix: 1. Regularly check backups: After performing a backup, check to ensure that the data has been successfully backed up. Look for confirmation... ⇲
 
Loading issue

Secret Photo Album interface issues with loading

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Secret Photo Album - SA, and tap on it. If there's an option to 'Offload... ⇲
 
Syncing issue

Inconsistent data transfer dates

Fix: 1. Check app settings: Look for any settings related to data transfer or synchronization that may need to be adjusted to ensure consistency.... ⇲
 
UI issue

Secret Photo Album icon suggests hidden content

Fix: 1. Review app settings: Check the app settings to see if there are options to customize the app icon or its appearance. 2. Change app icon:... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
89.5%

Bad experience
6.9%

Neutral
3.6%

~ from our NLP analysis of 38,639 combined software ratings.

 Switch to these Alternatives:
Safe Lock - Hidden Photo Vault
Secret Photo Album - Darkbox
Secret Photo Vault Lock Photos
GalleryVault -Hide Photo Video
ู‚ูู„ ุงู„ุตูˆุฑ ูˆ ุงู„ููŠุฏูŠูˆ ูˆ ู…ู„ูุงุชูŠ
PV - Secret Photo Album
Secret Calculator Photo Vault+
Photo Vault | Hidden Album PV
Secret Photo Vault: Keepsafe
Private Photo Vault - Pic Safe

 Private Data Secret Photo Album collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Premium: $1.99 Getting access to premium features.
  2. Secret Album Premium: $9.99 Unlimited access to private files storage
  3. Secret Calculator Photo Vault: $9.99 Keep your personal files safe and secure!
  4. Premium: $6.99 Getting access to premium features.
  5. Premium: $49.99 Getting access to premium features.
  6. Secret Album Premium: $39.99 Unlimited access to private files storage
  7. Premium: $2.99 Getting access to premium features.
  8. Premium: $2.99 Getting access to premium features.
  9. Premium: $23.99 Getting access to premium features.
  10. Premium: $19.99 Getting access to premium features.