fix problems on GalleryVault [iphone]

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—— Run into issues on GalleryVault? Get help pending when official support gets back to you!

GalleryVault -Hide Photo Video
Info:
company: DAOWEI NETWORK TECHNOLOGY PTE.LTD.
: http://www.thinkyeah.com/doc/privacy/igalleryvault
: www.thinkyeah.com
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Backup issue

files lost after app deletion

Fix: 1. Backup your files regularly: Before deleting the app, ensure you have backed up your files to a secure location, such as iCloud or anothe... ⇲

unable to restore previous data

Fix: 1. Check backup options: If you have previously backed up your data to iCloud or another service, restore from there. Go to Settings > [your... ⇲
 
Ads issue

excessive ads in free version

Fix: 1. Consider upgrading to a paid version: If the ads are too intrusive, consider subscribing to the premium version, which typically offers a... ⇲

subscription issues with ads

Fix: 1. Check your subscription status: Go to Settings > [your name] > Subscriptions to see if your subscription is active. If not, you may need... ⇲
 
Syncing issue

slow synchronization

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. A weak connection can slow down synchronization. 2... ⇲

inability to transfer files directly to computer

Fix: 1. Use cloud storage: Upload your files to a cloud service (like Google Drive or Dropbox) from the app, then download them to your computer... ⇲
 
UI issue

navigation difficulties

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app's interface to understand where key features are located. Loo... ⇲
 
Customization issue

missing photo editing features

Fix: 1. Use a separate photo editing app: If GalleryVault lacks editing features, consider using a dedicated photo editing app like Snapseed or A... ⇲

duplicate file detection feature missing

Fix: 1. Manually check for duplicates: Regularly review your files and delete duplicates manually to keep your library organized. 2. Use a third-... ⇲
 
Compatibility issue

browser functionality issues

Fix: 1. Clear browser cache: If the app has a built-in browser, try clearing its cache or data from the app settings to improve performance. 2. C... ⇲
 
Uploads issue

photos not uploading in order

Fix: 1. Rename files: If possible, rename your photos with a numerical prefix (e.g., 01_photo.jpg, 02_photo.jpg) to ensure they upload in the des... ⇲
 
Crashes issue

GalleryVault closes unexpectedly

Fix: 1. Restart your iPhone: This can help clear any temporary issues causing the app to crash. 2. Update the app: Ensure you have the latest ver... ⇲
 
Bugs issue

Live Photos downgraded to static photos

Fix: 1. Check app settings: Look for any settings related to Live Photos and ensure they are enabled. Some apps may have options to retain Live P... ⇲
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 what users are saying
Good experience
91.3%

Bad experience
6.3%

Neutral
2.4%

~ from our NLP analysis of 3,951 combined software ratings.

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Vault - Hide Photos & Videos.
Private Photo Vault - Pic Safe
App Lock ยท Secret Photo Vault

 Private Data GalleryVault collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium (1 Year): $8.99 No ads, no limits, more powerful
  2. Premium (1 Month): $0.99 Discounted. No ads, no limits, more powerful
  3. Premium (1 Month): $1.49 Discounted. No ads, no limits, more powerful
  4. Premium (1 Month): $1.99 No ads, no limits, more powerful
  5. Premium (1 Year): $6.99 Discounted. No ads, no limits, more powerful
  6. Premium (6 Months): $5.99 No Ads, No Limitation, More Powerful
  7. Lifetime Premium: $26.99 No ads, no limits, more powerful
  8. Premium (6 Month): $4.99 Discounted. No ads, no limits, more powerful