fix problems on Mahjong City Tours [iphone]

—— Run into issues on Mahjong City Tours? Get help pending when official support gets back to you!

Mahjong City Tours: Tile Match

Info:

company: Jam City, Inc.

: https://jamcity.helpshift.com/a/mahjong-city-tours/

: www.jamcity.com

Chat with our AI-based Mahjong City Tours Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App crashes frequently

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... »»

Glitches during in-app purchases

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart the app an... »»

Ads issue

Excessive ads disrupt gameplay

Fix: 1. Check if there is an option to purchase an ad-free version of the app in the settings or store. 2. Consider using Airplane Mode while pl... »»

Gameplay issue

Levels often have no solution

Fix: 1. Take a screenshot of the level and analyze the tile layout. Sometimes, a fresh perspective can help identify moves you may have missed.... »»

Frequent need to use shuffles and boosters

Fix: 1. Try to plan your moves ahead of time to minimize the need for shuffles. Look for matches that will create chain reactions. 2. If you fin... »»

Limited lives and slow replenishment

Fix: 1. Use your lives strategically. Play during times when you can dedicate uninterrupted time to the game to maximize your playtime. 2. Consi... »»

Payments issue

High cost for in-game items

Fix: 1. Focus on earning coins through gameplay rather than purchasing them. Complete daily challenges and events to maximize your earnings. 2.... »»

Difficulty in advancing without spending money

Fix: 1. Focus on completing daily challenges and events that provide free rewards. 2. Join online communities or forums where players share tips... »»

Rewards issue

Rewards are minimal compared to costs

Fix: 1. Participate in special events or challenges that may offer better rewards. These often provide opportunities to earn more coins or items.... »»

Inconsistent coin rewards

Fix: 1. Keep track of your coin earnings and compare them to the expected rewards for completing levels. If you notice discrepancies, try to iden... »»

Freezing issue

Game freezes on older devices

Fix: 1. Close all other applications running in the background to free up memory. 2. Clear the app's cache by offloading it (Settings > General... »»

UI issue

Confusing purchase prompts

Fix: 1. Take your time to read all prompts carefully before confirming any purchases. 2. If you accidentally make a purchase, check your purchas... »»

Overwhelming number of features

Fix: 1. Take time to explore each feature one at a time rather than trying to learn everything at once. Focus on mastering one aspect of the game... »»

Backup issue

Loss of progress after reinstalling

Fix: 1. Ensure that you are logged into the same Apple ID that you used to download the app. This can help restore your progress. 2. Check if th... »»

Support issue

Unresponsive customer support for issues

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Document your issue clearly, including steps to reproduce it, an... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.4%

Neutral

1.7%

Bad experience

0.9%

~ from our NLP analysis of 252,948 combined software ratings.

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Private Data Mahjong City Tours collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- User Content
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts
- Search History

Cost of Subscriptions

Piggy Bank: $2.99 The awesome piggy bank
Gold Tier 2: $1.99 Gold Tier 2
Day Trip Bundle: $6.99 Day Trip Bundle
Seasonal Offer (Tier 3): $2.99 Seasonal Offer
City Tour Bundle: $15.99 City Tour Bundle
Gold Tier 10: $9.99 Gold Tier 10
Seasonal Offer (Tier 5): $4.99 Seasonal Offer
Seasonal Offer (Tier 6): $5.99 Seasonal Offer
Gold Tier 6: $5.99 Gold Tier 6
Seasonal Offer (Tier 4): $3.99 Seasonal Offer