fix problems on SPAX [iphone]

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—— Run into issues on SPAX? Get help pending when official support gets back to you!

SPAX
Info:
company: Rhythm wave Technology Limited
: http://www.onespax.com
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Account issue

Error during account creation

Fix: 1. Ensure all fields are filled out correctly: Double-check that you have entered all required information accurately, including email, pass... ⇲

Inability to cancel subscription

Fix: 1. Go to Settings > [Your Name] > Subscriptions on your iPhone and find SPAX. You should see an option to cancel your subscription. 2. Follo... ⇲
 
Bugs issue

Does not track treadmill workouts

Fix: 1. Manually log workouts: If the app does not automatically track treadmill workouts, you can manually log them by going to the workout sect... ⇲
 
Customization issue

No option to switch to imperial units

Fix: 1. Check app settings: Go to the settings menu within the SPAX app and look for a units option. If available, switch from metric to imperial... ⇲
 
Compatibility issue

Incompatible with Apple Health

Fix: 1. Check app permissions: Go to Settings > Privacy > Health on your iPhone and ensure that SPAX has permission to access your health data. 2... ⇲
 
Privacy issue

Requires excessive questions to use

Fix: 1. Skip non-essential questions: If the app allows, skip questions that are not mandatory to get started. 2. Provide minimal information: On... ⇲
 
Payments issue

Subscription issues with payment

Fix: 1. Check payment method: Go to Settings > [Your Name] > Subscriptions on your iPhone and ensure your payment method is valid and up to date.... ⇲
 
Crashes issue

SPAX crashes on login

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app crashes. 2. Update the app: Ensure you have the latest version of SPAX b... ⇲

SPAX not functioning for several days

Fix: 1. Restart your device: A simple restart can often resolve temporary issues. 2. Check for app updates: Ensure you are using the latest versi... ⇲
 
Support issue

No customer service contact available

Fix: 1. Check the app for help sections: Look for a help or FAQ section within the app that may provide answers to common issues. 2. Search onlin... ⇲

No support for troubleshooting

Fix: 1. Explore the app's help section: Look for any built-in help or FAQ sections that may provide troubleshooting tips. 2. Search online forums... ⇲
 
Loading issue

Fitness plan fails to load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close and reopen the app to see if the... ⇲
 
Camera issue

QR code scanning issues

Fix: 1. Ensure proper lighting: Make sure the QR code is well-lit and not blurry. 2. Hold the camera steady: Keep your device steady while scanni... ⇲
 
Gameplay issue

Limited trainer availability

Fix: 1. Check for updates: Regularly check the app for new trainers or updates to trainer availability. 2. Explore different times: Try accessing... ⇲

No live classes offered

Fix: 1. Check for updates: Regularly check the app for any announcements regarding the addition of live classes. 2. Explore alternative platforms... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
59.0%

Bad experience
30.8%

Neutral
10.3%

~ from our NLP analysis of 39 combined software ratings.

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 Private Data SPAX collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. SPAX Yearly Membership: $49.99 SPAX Yearly Membership
  2. SPAX Yearly Membership: $19.99 SPAX Yearly Membership
  3. SPAX 6Months Membership: $29.99 SPAX 6Months Membership
  4. SPAX Monthly Membership: $18.99 Pay every month.
  5. SPAX Yearly Membership: $59.90 Pay every 12 months.
  6. SPAX Six Months Membership: $39.99 Pay every 6 months.
  7. SPAX Yearly Membership: $53.99 Pay every 12 months.
  8. SPAX Yearly Membership: $25.99 Pay every 12 months.
  9. SPAX Quarterly Membership: $39.99 SPAX Quarterly Membership
  10. SPAX Monthly Membership: $21.99 Pay every month.