—— Run into issues on Hide Photos Video? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try reducing the number of images in the album. Create multiple albums with fewer than 100 images each. This can help the app manage memory... ⇲
Fix: Consider using a note-taking app to draft your captions before adding them to the photos. This way, you can copy and paste them into the app... ⇲
Fix: Try restarting the app after using the unhide function. This can refresh the app's state and may resolve the issue. OR Ensure that you ar... ⇲
Fix: Try refreshing the app by closing and reopening it. This can sometimes resolve display issues. OR Check if the photos are still in the ap... ⇲
Fix: Instead of backing up all files, manually select only the new or changed files to back up. This can save time and storage. OR Check if th... ⇲
Fix: Manually back up your files by exporting them to a different storage solution regularly to ensure you have the latest versions. OR Check... ⇲
Fix: Regularly delete photos and videos that you no longer need. Keeping the library lean can improve performance. OR Consider using a cloud s... ⇲
Fix: Check the audio settings on your device. Ensure that the mute switch is off and volume is turned up when playing videos. OR Try re-encodi... ⇲
Fix: Play videos one at a time to avoid audio conflicts. This can help ensure that each video plays correctly. OR Check for updates to the app... ⇲
Fix: Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. OR Force cl... ⇲
Fix: Double-check the transfer settings to ensure that the app is not set to delete originals after transfer. OR Keep a backup of your photos... ⇲
Fix: Change the privacy settings of the app. Go to Settings > Privacy > Photos and ensure that the app is set to 'Never' if you want to prevent i... ⇲
Fix: Try adding photos in smaller batches instead of all at once. This can help the app handle the process more smoothly. OR Check for any ava... ⇲
Fix: Change your PIN immediately after using the escape password feature to ensure your photos remain secure. OR Consider using a different ap... ⇲
Fix: Check the app's settings to see if there is an option to restore missing files or check the 'Recently Deleted' folder within the app. OR... ⇲
Fix: Check the transfer settings in the app. Ensure that you are selecting the highest quality option available during transfer. OR Use a diff... ⇲
Fix: Check the video format and ensure it is compatible with the app. Convert the video to a supported format if necessary. OR Try playing the... ⇲
Fix: Disable the joke of the day feature in the app settings if it is causing access issues. OR Consider using the app in a different mode or... ⇲
Fix: Try transferring files in smaller batches instead of all at once to reduce the load on the app. OR Ensure that your device has enough sto... ⇲