fix problems on Covenant Eyes [iphone]

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—— Run into issues on Covenant Eyes? Get help pending when official support gets back to you!

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Info:
company: Covenant Eyes, Inc.
: http://helpforum.covenanteyes.com
: covenanteyes.com
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Network issue

VPN causes phone to be unusable

Fix: Try disconnecting the VPN when not in use. Go to Settings > VPN and toggle it off. This should restore normal functionality to your phone.... ⇲

VPN turns on and off frequently

Fix: Check your VPN settings to see if there is an option for 'Auto-connect' or 'Always-on' that may be causing it to toggle. Disable this featur... ⇲

Slows down internet connectivity

Fix: Disconnect the VPN temporarily to see if it improves internet speed. Go to Settings > VPN and toggle it off. OR Check for other apps runn... ⇲

VPN instability makes phone non-functional

Fix: Try using a different VPN protocol if the app allows it. Go to the VPN settings and look for protocol options like IKEv2, OpenVPN, etc. OR... ⇲

Constant VPN refresh disrupts internet connection

Fix: Check the VPN settings for any options related to connection stability or refresh intervals. Adjust these settings if possible. OR If the... ⇲
 
Video issue

Covenant Eyes zooms in on video player pages

Fix: Check if there is a zoom feature in the app settings that can be adjusted. Go to the app settings and look for any display or zoom options.... ⇲
 
Slow issue

Slow load times

Fix: Clear the app's cache if possible. Go to the app settings and look for an option to clear cache or data. This can help improve load times.... ⇲
 
Search issue

Safe search seems permanently on

Fix: Check the app settings to see if there is an option to toggle Safe Search off. Look for a section related to content filtering or search set... ⇲
 
Security issue

Does not catch some inappropriate content

Fix: Review the content filtering settings in the app. Go to Settings > Content Filtering and ensure that all appropriate categories are selected... ⇲

Certificate errors in apps like Google Maps

Fix: Check your device's date and time settings. Go to Settings > General > Date & Time and ensure they are set to 'Set Automatically.' Incorrect... ⇲
 
Ads issue

Browser allows ads that lead to unwanted content

Fix: Check if there are ad-blocking settings within the app. Go to Settings and look for any options related to ad blocking or content filtering.... ⇲
 
Compatibility issue

Not presented as an option when opening links from email

Fix: Check your default browser settings. Go to Settings > Safari > Default Browser App and ensure Covenant Eyes is set as the default if possibl... ⇲
 
UI issue

Taskbar locks up and won't scroll away

Fix: Try restarting the app. Close it completely by swiping up from the app switcher and then reopen it to see if the taskbar issue resolves. O... ⇲
 
Crashes issue

Covenant Eyes freezes or crashes randomly

Fix: Ensure the app is updated to the latest version. Go to the App Store, search for Covenant Eyes, and check for updates. OR If the app cont... ⇲
 
Settings issue

Inability to clear Safari cache without help

Fix: To clear Safari cache, go to Settings > Safari and tap on 'Clear History and Website Data.' This will remove cached data and may help with p... ⇲
 
Syncing issue

Covenant Eyes does not transfer saved websites and tabs

Fix: Check if there is a sync feature in the app settings that needs to be enabled. Look for options related to syncing or backup. OR If no sy... ⇲
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 what users are saying
Good experience
82.5%

Bad experience
12.7%

Neutral
4.8%

~ from our NLP analysis of 50,860 combined software ratings.

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 Private Data Covenant Eyes collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Browsing History
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Covenant Eyes Plan: $18.99 Covenant Eyes Plan Subscription
  2. Covenant Eyes Plan: $22.49 Covenant Eyes Plan Subscription
  3. Covenant Eyes Plan: $18.99 Covenant Eyes Plan Subscription
  4. Covenant Eyes Plan: $199.99 Annual Covenant Eyes Plan Subscription
  5. Covenant Eyes Plan: $23.99 Covenant Eyes Plan Subscription