fix problems on Norton 360 Security & VPN [iphone]

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—— Run into issues on Norton 360 Security & VPN? Get help pending when official support gets back to you!

Norton 360 Security & VPN
Info:
company: Gen Digital Inc.
: http://norton.com/n360ios_support
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Security issue

Inaccurate security alerts

Fix: 1. Update Definitions: Ensure that Norton 360 is updated with the latest virus definitions. Open the app, go to settings, and check for upda... ⇲

Malware detection failures

Fix: 1. Update the App: Ensure that Norton 360 is updated to the latest version to benefit from the latest malware definitions. 2. Run a Full Sca... ⇲

Limited reporting on security scans

Fix: 1. Check Settings: Go to the app settings and look for options related to reporting or scan history. Ensure that detailed reporting is enabl... ⇲

Unreliable web protection

Fix: 1. Update the App: Ensure that Norton 360 is updated to the latest version to improve web protection features. 2. Check Settings: Go to the... ⇲

False positives for security threats

Fix: 1. Update Definitions: Ensure that Norton 360 is updated with the latest virus definitions to reduce false positives. 2. Review Security Ale... ⇲

Lack of detailed security reports

Fix: 1. Enable Detailed Reporting: Go to the app settings and look for options to enable detailed reporting for scans and security checks. 2. Run... ⇲
 
Battery issue

Battery drain issues

Fix: 1. Adjust VPN Settings: If you are using the VPN feature, consider turning it off when not needed, as it can consume battery life. Go to the... ⇲
 
Payments issue

Subscription management problems

Fix: 1. Check Subscription Status: Open the Norton 360 app, go to the account section, and check your subscription status. Ensure that your payme... ⇲

Problems with free trial cancellation

Fix: 1. Manage Subscription via App Store: Go to Settings > [Your Name] > Subscriptions on your iPhone to manage or cancel your free trial direct... ⇲
 
Performance issue

Inconsistent app performance

Fix: 1. Clear Cache: Go to the app settings and look for an option to clear cache or data. This can help improve performance. 2. Restart Your iPh... ⇲
 
Support issue

Difficulty accessing customer support

Fix: 1. Use In-App Support: Open the Norton 360 app, go to the help or support section, and look for FAQs or chat options for immediate assistanc... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore Tutorials: Check if the app offers any tutorials or guides within the help section to familiarize yourself with the interface. 2.... ⇲
 
Updates issue

Multiple app versions causing confusion

Fix: 1. Uninstall Unused Versions: Check your device for multiple Norton apps and uninstall any that you do not use. Press and hold the app icon... ⇲
 
Account issue

Issues with account linking

Fix: 1. Re-link Account: Go to the account section in the app and try to unlink and then re-link your account. This can resolve syncing issues. 2... ⇲
 
Login issue

Frequent sign-out from account

Fix: 1. Check App Settings: Go to the app settings and look for options related to account security or session management. Ensure that you are no... ⇲
 
Compatibility issue

Incompatibility with iOS updates

Fix: 1. Update Norton 360: Check for updates in the App Store to ensure that you have the latest version compatible with your iOS version. 2. Che... ⇲

Poor integration with other devices

Fix: 1. Check Compatibility: Ensure that all devices are running compatible versions of Norton 360. Check the Norton website for compatibility in... ⇲
 
Settings issue

Random app settings changes

Fix: 1. Reset App Settings: Go to the app settings and look for an option to reset to default settings. This can help if settings are changing un... ⇲
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 what users are saying
Good experience
92.7%

Bad experience
4.2%

Neutral
3.1%

~ from our NLP analysis of 115,797 combined software ratings.

 Switch to these Alternatives:
AVG Mobile Security
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Malwarebytes - Mobile Security
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Bitdefender Mobile Security
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Hacker Protection,Virus Scan

 Private Data Norton 360 Security & VPN collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Norton Mobile Security: $14.99 Analyze potential threats with Norton 360
  2. Norton 360 for Mobile: $49.99 Get VPN and 1 device iOS protection
  3. Norton Mobile Security: $19.99 Analyze potential threats with Norton 360
  4. 14 Day Trial Yearly Plan: $14.99 14 Day Trial Yearly Plan
  5. Yearly Plan: $14.99 Yearly Plan
  6. Norton 360 Deluxe: $104.99 Protect 5 iOS devices and access VPN
  7. Privacy Monitor Assistant: $99.99 Help secure personal info further online.
  8. Norton 360 for Mobile: $49.99 Get VPN and 1 device iOS protection
  9. N360 Deluxe + PMA: $204.99 Help secure personal info further online.
  10. Norton Mobile Security + PMA: $114.99 Help secure personal info further online.