—— Run into issues on Florida WIC? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the camera lens on your iPhone is clean and unobstructed. Dirt or smudges can affect scanning accuracy. You can clean the lens g... ⇲
Fix: Double-check your username and password for any typos. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
Fix: Restart the app by closing it completely and reopening it. This can sometimes resolve temporary glitches. OR Check for app updates in the... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. OR Try clearing the app's cache... ⇲
Fix: Force close the app and restart your iPhone. This can help clear temporary glitches that may be affecting performance. OR Uninstall and r... ⇲
Fix: If you prefer not to use Facebook, try resetting your password for the app to regain access using your username. OR Check if there is an... ⇲
Fix: Try moving to a different location within the store, as signal strength can vary depending on your proximity to windows or other signal sour... ⇲
Fix: Forget the store's Wi-Fi network in your iPhone settings and reconnect. Go to Settings > Wi-Fi, tap the info icon next to the network, and s... ⇲
Fix: Ensure that you are holding your phone steady and at the correct distance from the item being scanned. Too close or too far can affect scann... ⇲
Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR If the app co... ⇲