fix problems on MileIQ [iphone]

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—— Run into issues on MileIQ? Get help pending when official support gets back to you!

MileIQ: Mileage Tracker & Log
Info:
company: MileIQ Inc.
: https://support.mileiq.com
: www.mileiq.com
Chat with our AI-based MileIQ Support
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Bugs issue

Auto classification errors

Fix: Review and adjust your auto-classification settings. Open the app, go to Settings, and check the classification rules. Make sure they align... ⇲

Frequent drives feature not working well

Fix: Ensure that the app is updated to the latest version. Go to the App Store and check for updates. Sometimes, bugs in previous versions can af... ⇲

MileIQ breaks trips into smaller ones

Fix: This may be due to the app's settings for trip duration. Check the settings to see if there is an option to adjust the trip length threshold... ⇲

Inaccurate start and stop destinations

Fix: Ensure that your location services are set to 'Always' for MileIQ. This allows the app to accurately track your start and stop points. OR... ⇲

Data gaps in reports

Fix: Ensure that the app is running in the background and has the necessary permissions to track your trips. Check your location settings as ment... ⇲
 
UI issue

Cannot delete drives from app

Fix: To delete a drive, swipe left on the trip entry in the app and tap 'Delete'. If this does not work, try restarting the app or your phone to... ⇲

Website not mobile-friendly

Fix: If you need to access the website, try using a desktop or laptop for better functionality. Alternatively, use a different mobile browser tha... ⇲
 
Customization issue

Limited editing options

Fix: To edit a trip, tap on the trip entry and look for the edit option. If you find it limited, consider providing feedback through the app's se... ⇲

Inability to categorize personal charity drives

Fix: Check if the app allows for custom categories. Go to Settings and look for an option to add or customize categories. If available, create a... ⇲

No option to view miles by day

Fix: Check the reporting features in the app. Go to the reports section and see if there is an option to filter by day. If not, consider exportin... ⇲

Cannot adjust end point on the map

Fix: If the app does not allow you to adjust the endpoint, try tapping on the trip entry and see if there is an edit option that allows you to ch... ⇲
 
Background issue

Background recording issues

Fix: Ensure that the app has permission to run in the background. Go to Settings > Privacy > Location Services > MileIQ and set it to 'Always'. A... ⇲
 
Support issue

Support response time is slow

Fix: Check the app's FAQ or help section for common issues and solutions. Many problems can be resolved without needing to contact support. OR... ⇲
 
Features issue

No job tracking feature

Fix: Check if there are any updates or new features added to the app that may include job tracking. Go to the App Store and look for updates. O... ⇲

MileIQ does not show running total of mileage by purpose

Fix: Check the reports section of the app to see if there is an option to view totals by purpose. If not, consider exporting your data to a sprea... ⇲

Limited functionality in free version

Fix: Explore the app's features to maximize what is available in the free version. Familiarize yourself with all the options to make the most of... ⇲
 
Notifications issue

Push notifications can be intrusive

Fix: Adjust your notification settings by going to Settings > Notifications > MileIQ and customize which notifications you want to receive or tur... ⇲
 
Battery issue

MileIQ requires constant running for accurate tracking

Fix: Ensure that the app is set to run in the background. Go to Settings > General > Background App Refresh and enable it for MileIQ to allow it... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.4%

Bad experience
3.6%

Neutral
2.0%

~ from our NLP analysis of 59,484 combined software ratings.

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 Private Data MileIQ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. MileIQ Mileage Tracker: $8.99 Unlimited access to new drives and monthly Logbook storage
  2. MileIQ Mileage Tracker: $89.99 Unlimited access to new drives and monthly Logbook storage
  3. MileIQ Mileage Tracker: $8.99 Unlimited drive tracking.
  4. MileIQ Mileage Tracker: $89.99 Unlimited drive tracking.
  5. MileIQ Mileage Tracker: $6.99 Unlimited drive tracking.
  6. MileIQ Mileage Tracker: $7.99 Unlimited drive tracking.
  7. MileIQ Mileage Tracker: $69.99 Unlimited drive tracking.
  8. MileIQ Mileage Tracker: $79.99 Unlimited drive tracking.