fix problems on My Wafa [iphone]

—— Run into issues on My Wafa? Get help pending when official support gets back to you!

My Wafa - Assur

Info:

company: WAFA ASSURANCE SA

: http://www.wafaassurance.ma/

: www.wafaassurance.ma

Chat with our AI-based My Wafa Support

🛠️ Common My Wafa Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

My Wafa disappears after clicking

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app issues. Press and hold the power button until you see the 'slide to powe... ⇲

My Wafa not working well

Fix: 1. Check for updates: Ensure that both your iPhone and the My Wafa - Assur app are updated to the latest versions. Go to Settings > General... ⇲

Updates issue

Update prompts without resolution

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching to a diff... ⇲

Bugs issue

Multiple bugs present

Fix: 1. Update the app: Regular updates often fix bugs. Check for updates in the App Store and install any available updates. 2. Clear app data:... ⇲

Network issue

Connection error message displayed

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. Try switching networks if possible. 2... ⇲

Syncing issue

Delayed file tracking

Fix: 1. Ensure a stable internet connection: A poor connection can cause delays. Check your Wi-Fi or cellular data signal. 2. Restart the app: Cl... ⇲

Payments issue

Refunds processed without transfer

Fix: 1. Check your transaction history: Verify if the refund has been processed in your account. Sometimes, it may take a few days for the funds... ⇲

Security issue

Password change validation fails

Fix: 1. Ensure correct current password: Double-check that you are entering the correct current password before attempting to change it. 2. Use a... ⇲

Registration issue

No confirmation email received

Fix: 1. Check spam/junk folder: Sometimes, confirmation emails can end up in the spam folder. Check there to see if the email was misdirected. 2.... ⇲

Support issue

Unresponsive call center

Fix: 1. Try different contact methods: If the call center is unresponsive, check if the app has a chat feature or email support option that you c... ⇲