fix problems on Pike13 [iphone]

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—— Run into issues on Pike13? Get help pending when official support gets back to you!

Pike13
Info:
company: Pike13 Inc.
: https://help.pike13.com/
: www.pike13.com
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Syncing issue

Schedule does not sync with website

Fix: 1. Ensure you are connected to a stable internet connection. 2. Open the Pike13 app and go to the settings menu. 3. Look for a 'Sync' option... ⇲
 
Bugs issue

Bug reports not functional

Fix: 1. If you encounter a bug, take note of the specific issue and steps to reproduce it. 2. Restart the app to see if the issue resolves itself... ⇲

Inconsistent booking confirmation

Fix: 1. After booking a class, check your email for a confirmation message. 2. If you do not receive a confirmation, try logging out and back int... ⇲

Basic functionality lacking

Fix: 1. Familiarize yourself with the app's features by exploring the menus and settings. 2. Check for any tutorials or help sections within the... ⇲
 
Login issue

Frequent logouts

Fix: 1. Check your internet connection to ensure it is stable. 2. Go to the app settings and look for any options related to session timeouts or... ⇲
 
Account issue

Password reset email not sent

Fix: 1. Check your spam or junk email folder to see if the password reset email was filtered there. 2. Ensure that you are entering the correct e... ⇲
 
Registration issue

No account creation option

Fix: 1. Open the Pike13 app and look for a 'Sign Up' or 'Create Account' option on the login screen. 2. If it’s not visible, try accessing the Pi... ⇲
 
Screen issue

Pike13 displays white screen

Fix: 1. Close the app completely and restart your iPhone. 2. Reopen the app to see if the issue persists. 3. If the white screen continues, check... ⇲
 
UI issue

Class schedule not displaying

Fix: 1. Ensure you have a stable internet connection. 2. Close the app and reopen it to refresh the data. 3. Check for any updates in the App Sto... ⇲
 
Glitches issue

Pike13 glitches during login

Fix: 1. Ensure that you are entering the correct login credentials. 2. Close the app and restart your iPhone to clear any temporary glitches. 3.... ⇲
 
Customization issue

No 'add to calendar' feature

Fix: 1. Manually add classes to your calendar by creating events in your preferred calendar app. 2. Note the class details such as time, date, an... ⇲
 
Permissions issue

Changes booking times without permission

Fix: 1. Check your booking history to confirm the time you originally selected. 2. If you notice changes, try logging out and back into the app t... ⇲
 
Loading issue

Activities not loading

Fix: 1. Ensure you have a stable internet connection. 2. Close the app and restart your iPhone. 3. Check for updates in the App Store and install... ⇲
 
Installation issue

Uninstalling and reinstalling does not resolve issues

Fix: 1. Before reinstalling, ensure that your iPhone's software is up to date. 2. After reinstalling, check if the app requires any specific perm... ⇲
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 what users are saying
Bad experience
85.4%

Good experience
7.3%

Neutral
7.3%

~ from our NLP analysis of 41 combined software ratings.

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 Private Data Pike13 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics