fix problems on Alaska Airlines [iphone]

—— Run into issues on Alaska Airlines? Get help pending when official support gets back to you!

Alaska Airlines

Info:

company: Alaska Airlines, Inc.

: http://www.alaskaair.com/content/about-us/contact-us/contact-info.aspx?

: www.alaskaair.com

Chat with our AI-based Alaska Airlines Support

🛠️ Common Alaska Airlines Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Alaska Airlines crashes during booking

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

Inconsistent flight information

Fix: 1. Check your internet connection to ensure you have a stable connection. Switch between Wi-Fi and cellular data to see if the issue persist... ⇲

UI issue

Difficult to navigate

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take note of where key features are located. 2. Use the search funct... ⇲

Lack of intuitive design

Fix: 1. Take time to explore the app's features and layout to become more familiar with its design. 2. Use the search function to quickly access... ⇲

Features issue

No option to book new flights after cancellations

Fix: 1. After a cancellation, check your email for any confirmation or instructions from Alaska Airlines regarding rebooking. 2. Use the app to... ⇲

Limited food reservation options for children

Fix: 1. When booking a flight, look for any options to add meal preferences during the booking process. 2. After booking, check the 'Manage My T... ⇲

Inability to review past receipts

Fix: 1. Check the 'My Trips' section in the app to see if past trips and receipts are listed there. 2. If receipts are not available, check your... ⇲

No calendar view for flight searches

Fix: 1. Use the app's flexible date search feature if available, which may allow you to see prices for nearby dates. 2. Manually check a calenda... ⇲

Limited options for mileage redemption

Fix: 1. Regularly check the app for updates on mileage redemption options, as they may change frequently. 2. Use the 'Mileage Plan' section in t... ⇲

Inability to check in for flights booked through the app

Fix: 1. Ensure you are logged into the correct account associated with your booking. 2. Check the 'My Trips' section to see if your flight is li... ⇲

No electronic displays at airports

Fix: 1. Use the Alaska Airlines app to check for real-time flight updates and gate information while at the airport. 2. Keep an eye on the airpo... ⇲

Bugs issue

Mixed class fare confusion

Fix: 1. When searching for flights, pay close attention to the fare class details displayed next to each option. 2. Use the filter options to na... ⇲

Alaska Airlines does not retain flight history

Fix: 1. Regularly check the 'My Trips' section in the app to see if it updates with your recent flights. 2. Take screenshots of your flight deta... ⇲

Search issue

No saved search information

Fix: 1. After searching for flights, take a screenshot of your search results for future reference. 2. Manually note down your preferred routes... ⇲

Requires login to purchase tickets

Fix: 1. If you find logging in cumbersome, consider using the 'Remember Me' feature on the login page to save your credentials. 2. Use a passwor... ⇲

Slow issue

Slow gate information updates

Fix: 1. Ensure that your app notifications are enabled for Alaska Airlines. Go to Settings > Notifications > Alaska Airlines and toggle on 'Allow... ⇲

Glitches issue

Frequent glitches during check-in

Fix: 1. Ensure your app is updated to the latest version by checking the App Store for updates. 2. Clear the app's cache by going to Settings >... ⇲

Compatibility issue

Issues with password compatibility

Fix: 1. Ensure your password meets the app's requirements (e.g., length, special characters). If you are unsure, try resetting your password thro... ⇲

Payments issue

High additional fees

Fix: 1. Review the fare breakdown during the booking process to understand all fees before finalizing your purchase. 2. Consider booking directl... ⇲

Support issue

Poor customer service response times

Fix: 1. Use the app's FAQ section for quick answers to common questions, which may save you time. 2. If you need to contact customer service, tr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.1%

Bad experience

1.6%

Neutral

1.4%

~ from our NLP analysis of 1,181,504 combined software ratings.

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Private Data Alaska Airlines collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics