fix problems on Mo' Bettahs [iphone]

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—— Run into issues on Mo' Bettahs? Get help pending when official support gets back to you!

Mo' Bettahs
Info:
company: Savory MB, LLC
: https://support.thanx.com/
: mobettahs.com
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Account issue

Cannot access loyalty points in the app

Fix: Make sure you are logged into your account. If you cannot log in, refer to the previous solutions. Once logged in, navigate to the loyalty s... ⇲

Inconsistent rewards for shared accounts

Fix: Ensure that all users on the shared account are aware of how rewards are earned and redeemed. Keep track of who is using the account to avoi... ⇲
 
Network issue

Issues with online/mobile orders

Fix: Ensure that your app is updated to the latest version. If you are experiencing issues while placing an order, try restarting the app and att... ⇲
 
Customization issue

Cannot customize orders

Fix: Check if there is a 'Customize' or 'Special Instructions' option available when you select your items. If not, try selecting a different ite... ⇲

No option for extra rice instead of macaroni salad

Fix: Check if there is a 'Special Instructions' field when placing your order. You can request extra rice there. OR If the app does not allow... ⇲

No notes section for orders

Fix: Look for a 'Special Instructions' or 'Notes' field when customizing your order. If it is not available, you may need to call the restaurant... ⇲

Limited options for sauces

Fix: Check if there is a 'Sauces' section in the menu or a 'Customize' option for your order. If the sauces you want are not listed, consider cal... ⇲
 
Payments issue

Mo' Bettahs requires credit card information

Fix: If you are uncomfortable entering your credit card information, check if there is an option to pay in-store or choose a different payment me... ⇲
 
Uploads issue

Cannot upload purchases

Fix: Ensure that you are logged into your account and that the app is updated. Look for an 'Upload Receipt' or 'Submit Purchase' option in the ap... ⇲
 
UI issue

Confusing redemption process

Fix: Review the app's FAQ or help section for guidance on how to redeem rewards. This may provide step-by-step instructions on the redemption pro... ⇲

Mo' Bettahs layout is confusing

Fix: Take some time to explore the app's menu and features. Familiarizing yourself with the layout may help you navigate it more easily. OR If... ⇲
 
Freezing issue

Mo' Bettahs freezes

Fix: If the app freezes, try closing it completely by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen th... ⇲
 
Privacy issue

Mo' Bettahs asks for excessive personal information

Fix: Review the information being requested and see if you can skip any non-essential fields. If you are uncomfortable providing certain informat... ⇲
 
Support issue

Poor customer service reported

Fix: If you encounter issues, document your experience and try to reach out through the app's feedback feature or customer support section for as... ⇲
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 what users are saying
Good experience
98.2%

Bad experience
1.0%

Neutral
0.8%

~ from our NLP analysis of 11,351 combined software ratings.

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 Private Data Mo' Bettahs collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics